Onsite
Job Summary
This job involves collaborative design and development of software solutions that meet business objectives. It includes system requirement analysis, application customization, and assisting with software updates. It also involves mentoring junior engineers, ensuring quality with Quality Assurance, and providing technical leadership on routine projects. The job is also responsible for conducting training for application users.Job Description
Position: Salesforce Development Engineer 3
Experience: 5 years to 7.5 years
Job Location: Chennai Tamil Nadu
Must - Salesforce, Vlocity, LWC
Good to have - Experience Cloud
Advanced proficiency in one or more programming languages, producing scalable, clean, and maintainable code.
Strong hands-on experience with Salesforce development and operations, including Apex, Vlocity/OmniStudio, OmniScript, LWC, Experience Cloud.
Deep understanding of SDLC, Agile methodologies, and production support frameworks.
Ability to analyze and interpret complex codebases and system interactions, ensuring technical solutions align with business goals.
Proficiency in troubleshooting performance issues, integration errors, and multi-system dependencies.
Solid experience with DevOps/CI‑CD concepts and tools (e.g., Azure DevOps, Git, Copado, Jenkins).
Ability to architect minor enhancements and recommend platform optimizations.
Strong documentation, estimation, and solution-design capabilities.
Continuous learning mindset with eagerness to adopt new technologies and frameworks.
Key Responsibility:
Lead advanced analysis and resolution of incidents escalated beyond Level 2, ensuring timely restoration of service.
Drive problem management by performing deep root‑cause analysis, identifying systemic issues, and proposing long-term fixes and preventive measures.
Manage stakeholder communication, provide status updates, and align expectations for major incidents, enhancements, and release activities.
Mentor and guide Level 1 & Level 2 engineers, providing technical direction, training, and code/process reviews.
Implement production bug fixes, enhancements, and configuration improvements across Salesforce modules, ensuring quality and adherence to best practices.
Contribute to release planning, coordinate deployment activities, and ensure error-free execution using DevOps/CI‑CD pipelines.
Conduct thorough post‑deployment checks, ensure service availability, and lead resolution of any issues arising during or after release.
Maintain operational KPIs, identify improvement opportunities, and drive efficiency through automation and process optimization.
Produce high‑quality documentation including RCA reports, technical design notes, and knowledge articles.
Represent the AOM function in technical discussions, audits, and platform governance meetings.
Responsibilities:
Employees at all levels are expected to:
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
#CIECTN25
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Want to know if this job is worth applying to?