Manila, Philippines
Onsite
Industry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
ManagerJob Description & Summary
The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Salesforce Functional Consultant Manager you will lead client support work focused on Salesforce consulting, helping clients improve operational efficiency through analysis of business needs, software implementation, and training for effective use of Salesforce applications within our Advisory practice. As a Manager you will motivate and develop team members, direct assigned workstreams, and use sound judgment to review deliverables, manage timelines, and address issues as they arise. In this role at PwC Acceleration Center Manila, you will guide solution delivery, bring a practical understanding of Salesforce Sales Cloud CRM capabilities, and help shape work that supports client objectives while developing your own leadership career.
Responsibilities
- Leading Salesforce Sales Cloud consulting workstreams from discovery through deployment and post-launch support
- Analyzing client business needs and translating them into scalable Salesforce functional requirements and configuration decisions
- Managing project plans, budgets, timelines, and deliverables across multiple client engagements
- Coaching team members on Salesforce administration, solution design, and implementation tasks
- Reviewing deliverables to validate alignment with client objectives, process standards, and system requirements
- Guiding requirements elicitation sessions and documenting user stories, process flows, and solution specifications
- Configuring Salesforce Sales Cloud capabilities to support lead management, pipeline tracking, forecasting, and customer data management
- Coordinating system integration, testing, and release readiness across business and technology stakeholders
- Developing training materials and delivering user support to promote effective adoption of Salesforce solutions
- Identifying process improvement opportunities and applying technology-enabled approaches to strengthen sales operations
What You Must Have
- At least a Bachelor's degree
- At least 7 to 11 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
- At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
- Demonstrating Salesforce Sales Cloud implementation and configuration knowledge
- Managing client-facing project workstreams across timelines and deliverables
- Mentoring teams through coaching, feedback, and review cycles
- Translating business needs into Salesforce functional solutions
- Navigating ambiguity while addressing issues with professionalism
Travel Requirements
Not SpecifiedJob Posting End Date
