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Salesforce Solution Owner, m & d at miele | Swiftcruit
Across Salesforce and connected enterprise applications, you set the functional and technical direction for Sales, Service, Field Service, and PreSales
Working closely with Product Owners, business teams, Enterprise Architecture, and IT leadership, you turn strategic goals into scalable solution designs and clear platform priorities
You shape an integrated end-to-end architecture that connects product domains, supports global standards, and remains manageable as the business evolves
For complex dependencies across teams and delivery streams, you bring the right people together, drive decisions, and keep roadmaps aligned
Clear governance, technical standards, and architectural guardrails help you reduce unnecessary variation and protect the long-term quality of the platform
Along the customer journey, you identify where standard Salesforce capabilities can simplify processes, improve integration, and create measurable business value
Modern engineering practices and AI-assisted tools form part of your approach to improving delivery speed, documentation, testing, and solution quality
What we are looking for
Extensive experience with Salesforce or complex CRM environments gives you the depth to guide enterprise-scale solutions from strategy through delivery
Strong expertise in Salesforce Sales Cloud, Service Cloud, or Field Service helps you assess options and make sound platform decisions
In cross-functional or international initiatives, you have led architectural discussions, resolved competing priorities, and created alignment between business and IT
A solid understanding of integrations, APIs, and enterprise architecture enables you to design connected solutions rather than isolated applications
When priorities conflict, you communicate clearly, facilitate decisions, and balance long-term platform goals with operational needs
Business-fluent German and English allow you to work confidently with stakeholders across locations and functions
Product Owner, CRM, or architecture certifications, along with experience in DevOps, CI/CD, MuleSoft, SAP integrations, or enterprise middleware, strengthen your profile
