Salesforce Trainer

Required Skills & Qualifications 

• Preferred: a specialization, degree, or formal qualification in education, teaching, instructional design, or training/learning & development. 

• Experience with CRM platforms (preference for Salesforce Sales Cloud) and their associated objects, fields, reporting, dashboards, and integrations. 

• Experience with design and e-learning software (e.g. Adobe Captivate, Synthesia, Articulate 360, Cornerstone LMS/Galaxy) 

• Experience creating and maintaining training materials in multiple formats (Word, PowerPoint, video, e-learning software). 

• Advanced proficiency in Microsoft PowerPoint, Word, Excel, and Visio or process flow tool. 

• Proven experience developing and delivering training to audiences ranging from small groups to 200+ participants. 

• Strong instructional design and presentation skills; ability to translate technical concepts into practical guidance. 

• Executive presence and communication skills for engaging senior leaders. 

• Collaborative mindset; ability to work with various business stakeholders to shape learning content for specific personas.  

• Familiarity with professional services business processes and governance standards preferred.