About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Job Summary
Designs and optimizes digital services to meet user requirements. Collaborates with cross-functional teams to ensure seamless integration of digital solutions. Analyzes system performance and implements improvements to enhance functionality.
Key Areas of Responsibility
- Support Warehouse Management and Supply Chain Business Process Owners, key users and project teams in maintaining SAP EWM solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
- Provide expert functional support across core EWM processes including Inbound/Outbound Processing, RF Framework, Warehouse Task/Order management, Internal Warehouse Movements, Physical Inventory, and Yard Management.
- Manage specialized EWM functions such as Slotting, Wave Management, and Production Integration.
- Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
- Conduct impact analysis and testing to support quality delivery of warehouse-specific changes and enhancements.
- Support EWM processes with strong integration across Sales, Supply Chain, Manufacturing, and Reporting domains.
- Monitor warehouse system performance, operational issues and user feedback to ensure stable and efficient day-to-day warehouse operations.
- Support critical warehouse cycles including peak season fulfilment, inventory counting, and year-end close, ensuring continuity and timely issue resolution.
- Provide user support, functional guidance and knowledge sharing to enable consistent adoption of EWM best practices.
Critical Experiences
- Bachelor’s or Master’s degree preferably in Engineering, Information Technology, Supply Chain Management or a related field.
- Significant hands-on experience in SAP EWM (Extended Warehouse Management) implementation and/or support.
- Strong functional understanding of EWM-specific processes including Deconsolidation, Kitting, Shipping Cockpit, and Mobile Data Entry (RF).
- Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
- Experience in EWM system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
- Experience supporting critical warehouse operations including period-end inventory reconciliations.
- Good understanding of integration points with adjacent business domains and SAP modules (MM, SD, PP, FI).
- Good understanding of Agile / Scrum ways of working and service management practices.
- Strong analytical, problem-solving and communication skills.
- SAP certification in EWM is highly advantageous.
- Ability to work effectively in a global, complex and highly integrated business environment.
Grading Differentiators
- Good knowledge of SAP EWM functional processes and incident management practices.
- Operates independently within assigned functional scope and delivers with limited supervision.
- Able to resolve moderately complex functional issues across integrated EWM processes.
- Contributes effectively to support, enhancement and continuous improvement initiatives.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
