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George Town, Pulau Pinang, Malaysia
Onsite
HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.
HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries. For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future.
At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.
The objective of this role is to ensure that support tickets are resolved efficiently, gather and translate business requirements for system enhancements and coordinate the full cycle of IT testing and end-user testing through to successful production release.
Responsibilities
· Provide ongoing support and maintenance for SAP PP & QM processes, including configuration, troubleshooting, and issue resolution.
· Collaborate with cross-functional teams to analyze business requirements and implement solutions or optimizations to PP & QM processes.
· Collaborate with cross-functional teams to analyze requirements and implement optimizations to manufacturing and quality processes, including integrated scenarios.
· Create functional designs for enhancement requests and manage the lifecycle of changes (coordination with development, IT testing, end-user testing, and production release).
· Conduct and support unit testing, integration testing, and UAT, including defect triage and resolution coordination.
· Develop and deliver end-user training and documentation to ensure effective utilization of SAP PP/QM processes.
· Participate in SAP upgrade/rollout initiatives and provide techno-functional support during implementation and hyper care phases.
· Stay current with SAP innovations and best practices related to discrete manufacturing
