SAP TMS Functional Engineer AMS

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

This is an exciting job opportunity for you as a SAP TMS Functional Engineer in Panama City, Panama, with Signify, the world leader in lighting.

Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization.

The SAP TM Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Transportation Management solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient transportation processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness.

Key Areas of Responsibility

• Support Logistics Business Process Owners, key users, and project teams in maintaining SAP TM solutions aligned with the global template in the legacy ECC system, while deploying the global S/4HANA implementation at a local level.
• Provide functional support across core transportation processes including Order Management, Transportation Planning, Freight Execution, Charge Calculation and Freight Settlement.
• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
• Conduct impact analysis and testing to support quality delivery of changes and enhancements. Support transportation processes with strong integration across Sales, Procurement, Warehousing and Finance domains.
• Monitor system health including XML failures, IDocs, queues and related interface elements to ensure stable and efficient day-to-day transportation operations.  Support critical transportation operations including domestic and international shipments, ensuring continuity and timely issue resolution.
• Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• Bachelor’s or master’s degree preferably in Engineering, Information Technology, Supply Chain Management or a related field.
• Hands-on experience in SAP TM implementation, rollouts and/or support. Strong functional understanding of SAP TM processes including Order Management, Freight Planning, Freight Execution, Charge Management and Settlement.
• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration. Including system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions and supporting critical transportation operations including high-volume shipment execution.
• Good understanding of integration points between SAP TM and adjacent business domains including Sales, Procurement, Warehousing and Finance. SAP TM certification is an advantage. Knowledge of BN4L and technical frameworks such as BOPF and BRF plus is an advantage.
• Strong analytical, problem-solving and communication skills. Ability to work effectively in a global, complex and highly integrated business environment.
• Fluent English is required, Spanish, and Portuguese preferred.

• Position is to be based in Panama City, Panama - open to consider candidates from all Latin America region willing to relocate.

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Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.