Scheduler - Flower Hickman Cancer Center - Radiation Oncology

Location:

Flower Hospital

Department:

Radiation Oncology

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

• Greet all incoming patients, register, and check patient into the Cancer Center using EMR. Verifies patients’ demographic information, copies, and updates insurance card, and completes any registration details in the EMR needed to schedule the patient in the Cancer Center.
• Schedule or reschedule patient appointments as directed by physician orders and testing guidelines, observe for scheduling conflicts.
• Promptly assist physician in obtaining patient information. Effectively communicates physician special needs.
• Answers incoming department calls in a professional timely manner, directs calls appropriately, takes complete and accurate phone messages for incomplete incoming calls and documents and routes phone messages in the EMR to appropriate persons when required.
• Process requests for medical records, transfers, insurance inquiries using appropriate authorizations. Ensures current information is available and updated into the EMR prior to the next clinical visit.
• Coordinate off site chart storage and chart retrieval fi applicable to Cancer Center.
• Ensure staff work areas are clean, orderly, and appropriately stocked.
• Help maintain Joint Commission standards and readiness within the department at all times.​

REQUIRED QUALIFICATIONS

Education: High School Diploma

Skills: Must be able to input & retrieve data from a computer, occasionally move/lift/carry lightweight objects, move about the hospital and between workstations with prolonged periods of standing/sitting, understand directions, communicate, and respond to inquiries, have effective interpersonal skills.

Years of Experience: N/A

License: N/A

Certification: N/A

PREFERRED QUALIFICATIONS

Education: High School Diploma

Skills: Previous medical terminology course, prior training, or experience in basic office skills.

Years of Experience: 1 year with EMR and scheduling experience

License: N/A

Certification: N/A

WORKING CONDITIONS

Personal Protective Equipment: Exposure to expected hospital conditions

Physical Demands: Frequent sitting and computer use

The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Equal Opportunity Employer/Drug-Free Workplace

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. 

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace