Scheduling and Academic Support Specialist

Job Profile:

Administrative Operations Specialist 2

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Job Summary:

Under general supervision, oversees and coordinates the academic schedule for all SoMSS programs and room scheduling for SoMSS courses. Additionally, this position utilizes data warehouses and analytics websites to generate reports and analyze data sets to assist with the department’s goals and mission.

Salary Range: $48,000 - $55,000 annually

Essential Duties:

• Manage the SoMSS course schedule from the initial data roll in PeopleSoft through instructor assignment, schedule updates, and final review.
• Manage department-controlled rooms in ASTRA.
• Schedule final exams each semester in accordance with university deadlines and departmental needs.
• Serve as a department Roster Contact.
• Compile, review, and provide accurate data for Instructor Class Funding, Annual Evaluations,
• and Promotion and Tenure processes by established deadlines.
• Collect, clean, organize, and maintain data from university systems and department sources to support accurate reporting and informed decision-making.
• Use university analytics tools and other data sources to prepare reports for faculty, staff, and leadership on topics such as enrollment, retention, persistence, course demand, and student progression.
• Prepare and coordinate recurring and ad hoc reports; analyze trends and planning data to support course scheduling, resource planning, and long-range departmental planning.
• Collaborate with faculty, staff, and university partners to resolve scheduling, classroom, and data-related issues.
• Perform other duties as assigned.

Desired Qualifications:

• Experience using business analytics tools, data dashboards, or reporting systems to collect, analyze, and share data.
• Experience managing data sets using tools such as Microsoft Excel or similar database/reporting platforms.
• Experience preparing reports, interpreting data, and presenting information to support planning, decision-making, or process improvement.
• Experience with course scheduling, classroom scheduling, or academic operations in a higher education setting.
• Experience working with university systems such as PeopleSoft, ASTRA or other scheduling software, data dashboards, or similar administrative systems.
• Experience managing multiple projects, meeting deadlines, and maintaining accuracy and attention to detail.
• Experience working effectively in an environment with changing priorities and time-sensitive responsibilities.
• Experience providing customer service, resolving issues, and responding professionally to questions or concerns.
• Experience establishing and maintaining effective working relationships with faculty, staff, students, and university partners.
• Evidence of effective communication skills.
• Experience using Microsoft Office applications, including Word, Excel, and Outlook

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, calculator, copier, telephone, and associated computer/technology peripherals.

Department Statement:

The School of Mathematical and Statistical Sciences (SoMSS) at ASU is currently home to about 60 tenured or tenure-track faculty members, 60 instructional faculty, 15 postdoctoral associates, 200 graduate students, 1,400 undergraduate student majors, and 25 staff members. The School teaches courses to over 20,000 undergraduate students each academic year. SoMSS recently started a new undergraduate degree program in data science. The School also offers bachelors, masters, and doctoral programs in applied mathematics, mathematics, statistics, and mathematics education, as well as undergraduate and masters programs in actuarial science. SoMSS has a strong interdisciplinary research profile that includes numerous collaborations inside and outside the university, such as in the biological, environmental, medical, physical and social sciences, education, and multiple areas of engineering.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.