Scheduling Representative - Heart & Vascular Institute

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-time, Days. No holidays/no weekends.

What You'll Do

Accountable for all aspects of scheduling procedures. Responsible for retrieval of minimal demographic information and communication of instructions to patient and/or physician office of scheduled procedures.

Responsibilities
• Assists in reviewing patient schedules daily for scheduling accuracy
• Assists with answering calls both as back up to office as well as from patients, offices, and others regarding appointments
• Schedules patient appointments per telephone referrals
• Prepares daily patient schedule for check-in receptionists per protocol
• Maintains all schedules as outlined per individual protocol for both physicians and nurse practitioners, ensuring the patient's time at the facility is spent as efficiently as possible
• Ensures that patient appointment reminder calls are made and assists when necessary
• Assists with making sure provider schedules are full and appointments are accurately scheduled each day as outlined per their individual protocol
• Schedules and reschedules appointments in a timely manner

Freeman Perks and Programs

• For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance

• Retirement with employer match

• Wellness program with discounts to Health Insurance or Cash Bonus with Participation

• Milestone payments with longevity of employment

• Paid Time Off (PTO) or Flex time off (FTO)

• Sick pay

• Learning Center designated only for Freeman Family members

• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. 

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