SCM Technology Manager

Key Responsibilities

Supply Chain Operations Partnership

Be the primary technology partner to supply chain business leaders across Demand Planning, Supply Planning, Inventory, and Operations — present in their world, fluent in their problems, and accountable for technology outcomes that move at their pace.

Translate supply chain business requirements into a prioritized technology roadmap, working across internal teams and vendor partners to sequence and deliver.

Join demand review cycles, S&OP processes, and operational planning forums — not as a note-taker, but as a contributor who shapes how technology enables better decisions.

Close the loop when the platform doesn't match how the business actually operates — identify root causes, drive fixes, and build repeatable solutions.

Partner with the OTC functional lead where allocation outputs from supply planning land in SAP order management, and with the P2P functional lead where direct purchase orders generated from supply plans flow into SAP Purchasing.

 

Technology Thought Leadership & AI

Bring a genuine, informed point of view on how AI and machine learning are changing supply chain planning — demand sensing, probabilistic forecasting, supply risk modeling, inventory optimization — and build the case for where e.l.f. should invest next.

Evaluate and pilot AI-native capabilities within Lyric and adjacent platforms, distinguishing between vendor marketing and capabilities that will actually move the needle for a brand at e.l.f.'s scale.

Stay current on the supply chain AI landscape — not just planning-specific tools, but broader data and AI patterns (agentic workflows, LLM-assisted analytics, real-time data pipelines) that could change how the planning stack operates.

Serve as the architectural voice for SCM technology in cross-functional forums — bringing a POV on how SAP, Lyric, NetSuite, Snowflake, and Coupa interact, and where the seams create risk or opportunity.

Build the roadmap for what comes next — whether that is expanding Lyric modules, integrating new data sources, or introducing net-new capabilities — with a clear business case and sequencing logic.

 

Planning Platform & Multi-ERP Ecosystem

Own the supply chain planning technology ecosystem, with Lyric.ai as the planning system of record — ensuring the platform is configured to how e.l.f. plans, not how the vendor assumes CPG companies plan.

Manage the integration architecture between Lyric and our multi-ERP landscape: SAP S/4HANA for the core e.l.f. business, and NetSuite instances for Naturium and Rhode — ensuring demand signals, supply plans, and allocation outputs flow correctly across all three.

Maintain deep knowledge of how planning data moves across Lyric, Snowflake, SAP, and NetSuite — not delegated to integration or data engineering teams, who execute to your requirements.

Document data models, integration touchpoints, and business rules so institutional knowledge is in-house and survives platform changes, vendor transitions, and org evolution.

Govern Lyric module expansions as Supply, Inventory, and Capacity Planning come online — owning onboarding, business readiness, and data integrity for each phase.

 

SCM Technology Roadmap

Own and maintain the SCM technology roadmap, sequencing investments across planning, ERP, procurement, and logistics-adjacent platforms based on business value, technical dependency, and resource reality.

Lead the evaluation of new SCM technology capabilities — build vs. buy vs. extend — with a documented POV and business case for each recommendation.

Manage vendor relationships across the planning stack: Lyric on product direction and roadmap alignment, and partners on integration and data quality.

Identify and call out sequencing risks before they become delivery problems — Lyric module dependencies, NetSuite integration complexity, and ERP data readiness are all in scope.

 

Team Leadership

Directly manage the Sr. Systems Analyst – Planning (India-based), providing direction on platform execution, data model documentation, and issue resolution — developing them into a team that holds platform knowledge independently.

Provide cross-functional SCM roadmap leadership to the Logistics/3PL SME on dependency management and sequencing, even where direct reporting lines differ.

Partner with offshore SAP and NetSuite functional leads to ensure planning outputs are consumed correctly across ERP platforms.

Requirements

What You Bring — Non-Negotiable

7+ years in supply chain technology, with demonstrable depth in planning — Demand Planning, Supply Planning, S&OP, or IBP process ownership required. You have run planning processes, not just supported them.

Direct experience with a modern supply chain planning platform (Lyric, o9, Kinaxis, Blue Yonder, SAP IBP, or equivalent) at a level where you own configuration decisions, challenge vendor recommendations, and can hold the data model without the vendor in the room.

Working knowledge of SAP S/4HANA SCM sufficient to understand how planning outputs land in MM and PP — you don't need to be a configurator, but you need to own the outcome end-to-end.

Experience working across a data layer (Snowflake, Databricks, or equivalent) as part of a planning or reporting architecture — you understand data pipelines at a requirements level, not just as a consumer.

Proven track record translating supply chain business needs into technology outcomes — not just requirements documents, but working solutions with business adoption.

A genuine, formed point of view on AI in supply chain — you can speak concretely about where machine learning creates real value in planning and where it doesn't, without relying on vendor talking points.

 

What Sets You Apart

Experience with multi-ERP environments — particularly SAP alongside NetSuite — where data consistency and planning signal integrity across ERP instances is a real operational problem.

Background at a CPG, retail, or omnichannel company where demand variability, new item complexity, and promotional lift are real planning challenges — not case study examples.

Experience leading a platform implementation or major module expansion — not just running steady-state operations.

Exposure to cross-geo supply chain planning, particularly US-to-APAC or manufacturing-origin flows.

Hands-on experience with AI or ML tools applied to supply chain forecasting, inventory optimization, or supply risk — even in a pilot or POC capacity.

Comfort operating in a lean, fast-moving enterprise technology team where you own more than your title suggests and the roadmap evolves with the business.

 

Education

Bachelor's degree in Supply Chain Management, Information Systems, Business, or a related field. Equivalent experience considered.

Scope & Context

The SCM technology portfolio includes Lyric.ai (planning), SAP S/4HANA (ERP execution for the core e.l.f. brand), NetSuite (ERP for Naturium and Rhode), Coupa (procurement), TrueCommerce (EDI), Snowflake (data layer), and a growing suite of logistics and 3PL integrations. The Logistics/3PL domain has a dedicated SME role; this manager owns the SCM roadmap and cross-domain dependency management.

This is a US-based role with meaningful collaboration with India-based functional and platform teams. Travel of up to 10–15% may be required, including potential travel to support cross-geo supply chain initiatives.