Scrum and Agile - Team Lead - BF - 33576 - 30660 - 8 - JR203148

Position Title:

Scrum and Agile - Team Lead - BF - 33576 - 30660 - 8 - JR203148

Job Family:

IFT > Engineering​/Dev

Shift:

Job Description:

Job Title

Team Lead II

Requirement Type

Full-Time Employee

Job Location

Bangalore

Requirement Level

Lead

Hiring Manager

Assistant Delivery Manager II    

Primary Skill

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

• Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead II, who will be responsible for all design requirements for our leader communications.  
• Associate will report to Manager – Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed.

JOB RESPONSIBILITY

• Team Lead, Cloud Platform (Platform Engineering | Scrum Master | Multi-Platform Kubernetes).
• Team Lead – Cloud Platform (Platform Engineering) is accountable for leading a global team and driving end-to-end delivery of complex cloud platform capabilities that enable application teams to build, deploy, and operate services efficiently and securely.
• This role partners closely with US-based engineering leaders, product owners, solution architects, security, and operations to deliver secure, scalable, reliable, and cost-effective enterprise platform services.
• The role includes mandatory Scrum Master responsibilities to ensure disciplined agile execution, predictable delivery, and continuous improvement. The Delivery Lead is also responsible for people leadership (talent development, performance management, engagement), delivery governance, stakeholder management, and driving innovation through automation and reusable platform components.

Key Responsibilities:

Platform Engineering Delivery & Technical Leadership:

• Lead delivery of cloud platform capabilities such as landing zones, identity and access patterns, network connectivity, container platforms, CI/CD enablement, observability, and shared services.
• Define and execute a platform roadmap aligned to business priorities; translate platform strategy into milestones, delivery plans, and measurable outcomes.
• Provide technical leadership across platform engineering practices including Infrastructure as Code (IaC), automation, standardization, and “golden paths” for application teams.
• Ensure platform solutions meet enterprise requirements for availability, resiliency, performance, security, and auditability.
• Drive production readiness for releases including operational runbooks, monitoring/alerting, capacity planning, DR considerations, and rollback plans.
• Enable self-service adoption through templates, pipeline scaffolding, reusable modules, and reference architectures.

Containers / Kubernetes (Multi-Platform):

• Deliver and support containerized platform services and workloads using Kubernetes across enterprise environments including AWS EKS, Azure AKS, Google GKE, and Red Hat OpenShift.
• Apply Kubernetes best practices including RBAC, namespaces, ingress/controller patterns, autoscaling, rollout/rollback strategies, secrets/config management, and cluster upgrade planning.
• Partner with security and architecture to define and enforce standards for container security, image management, and runtime controls.

DevOps, CI/CD, IaC & Automation:

• Drive adoption and continuous improvement of CI/CD, release automation, and engineering quality gates.
• Lead platform automation using Terraform, Ansible, and Python (or equivalent) to improve speed, consistency, and reliability.
• Establish standards for code quality, peer review, documentation, and reusable assets (modules, playbooks, pipeline templates).

Agile Delivery — Scrum Master (Mandatory):

• Serve as the Scrum Master for one or more squads; facilitate sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Coach team members and stakeholders on agile practices including definition of ready/done, estimation, capacity planning, and continuous improvement.
• Maintain delivery predictability using agile/flow metrics (velocity/throughput trends, burn-down/up, WIP, dependency and impediment tracking).
• Proactively remove impediments and manage cross-team dependencies to ensure delivery commitments are met.

Delivery Governance, Risk & Quality:

• Own delivery governance for the platform portfolio including planning, status reporting, milestone management, budget awareness, and release governance.
• Identify and mitigate risks; manage escalations, resolve conflicts, and drive timely decisions across stakeholders.
• Ensure quality assurance procedures and engagement reviews are performed consistently; drive corrective actions and prevent recurrence through continuous improvement.
• Validate delivery processes and propose enhancements to improve throughput, quality, and operational stability.

Stakeholder Management & Communication:

• Build relationships with technology and business leaders (up to Senior Engineering Lead, Product Owners, and Solution Architects).
• Understand business roadmap and translate priorities into clear delivery plans, risks, and dependencies.
• Coordinate effectively with onshore/offshore stakeholders; ensure transparency and alignment with US counterparts.

People Leadership & Talent Management:

• Lead and develop a high-performing team across multiple roles and technologies; set goals, provide coaching, and deliver timely performance feedback.
• Drive staffing plans (skill mix), partnering with Talent Acquisition; ensure timely backfills.
• Foster a culture of inclusion, accountability, innovation, documentation discipline, and continuous learning.
• Support engagement and retention through recognition, career development, mentorship, and growth plans.

Enterprise Contribution:

• Contribute to enterprise-wide initiatives and standardization efforts; promote reuse of patterns/assets to improve platform delivery at scale.

QUALIFICATION

• Bachelor’s or Master’s degree in computer science/engineering or equivalent experience.

EXPERIENCE

• 10-12  years of experience in cloud infrastructure, with a focus on networking.
• 8+ years experience delivering and supporting large-scale enterprise technology solutions, with significant experience in cloud/platform engineering.
• 4+ years experience leading teams and/or multiple squads in a global delivery model (onshore/offshore).
• Proven leadership in a highly matrixed organization, driving outcomes through influence, governance, and collaboration.
• Mandatory: demonstrated experience performing Scrum Master responsibilities for engineering teams in an enterprise agile environment.

Strong understanding and practical experience with:

• Cloud platforms: AWS, Azure, and/or GCP (multi-cloud exposure preferred)
• Kubernetes and containers: including enterprise platforms EKS, AKS, GKE, OpenShift
• Infrastructure as Code / Automation: Terraform (preferred), Ansible, Python scripting
• CI/CD and release automation: implementing and improving pipelines and quality controls
• Production readiness fundamentals: monitoring/alerting, incident readiness, runbooks, capacity and lifecycle management.

Preferred Experience

• Experience in the healthcare domain.
• Experience establishing platform standards such as landing zones, policy-as-code, identity patterns, and environment governance across multiple clouds.
• Experience with observability platforms and practices (metrics/logs/traces; dashboards and alerting).
• Knowledge, Skills & Competencies
• Technical / Platform
• Strong understanding of enterprise cloud/platform operating models and solution architecture concepts.
• Ability to guide teams on secure-by-design practices, automation-first delivery, and reliable platform operations.
• Strong familiarity with engineering best practices: code reviews, testing strategy, release governance, documentation.
• Delivery & Leadership.
• Strong stakeholder management, communication, escalation management, and conflict resolution skills.
• Ability to drive execution with urgency while maintaining quality and compliance expectations.
• Demonstrated ability to coach teams, develop talent, and lead through change.
• Leadership Behaviors.
• Accessible and empathetic leader who actively listens and encourages diverse input.
• Recognizes contributions and builds a high-engagement, inclusive culture.
• Resilient and adaptable; continuously challenges self and team to improve performance and skills.

Certifications are a plus (not required), such as:

• Scrum: CSM / PSM / SAFe Scrum Master/PMP
• Cloud: AWS/Azure/GCP professional-level
• Kubernetes: CKA/CKAD
• Domain: AHM250 (preferred)

SKILLS AND COMPETENCIES

• People management experience
• Scrum and agile expertise
• Experience in AWS/GCP/Azure  cloud services development
• AWS/Azure/GCP  certified professional
• Python
• Cloud formation/ARM/Cloud deployment manager/control tower/EKS/GKE/AKS
• Terraform
• Ansible
• CI/CD

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Our culture and initiatives are underpinned by diversity, equity and inclusion
• Varied opportunities for rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

*Disclaimer: Offered designation titles differ*

Job Type:

Full time