Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
The Scrum Master plays a dual role in both facilitating Agile ceremonies and managing technical projects across a range of complexities. This individual will serve as a servant-leader for one or more Scrum teams, ensuring Agile principles are upheld while also driving the successful delivery of technical initiatives. This role is instrumental in empowering teams to deliver high-value outcomes iteratively and incrementally, while fostering a culture of ownership and accountability. You'll work closely with cross-functional teams, including business stakeholders, developers, and product managers, to ensure alignment and transparency. The successful candidate is a proactive problem-solver, skilled communicator, and experienced project manager who thrives in a fast-paced, collaborative environment.
What You'll Do:
- Facilitate all core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Coach team members on Agile best practices and foster a culture of continuous improvement.
- Support Product Owners in backlog refinement and prioritization, collaborating to ensure well-groomed backlogs and clear sprint goals.
- Manage technical projects from initiation through delivery, ensuring alignment with business objectives and timelines.
- Identify and remove impediments that hinder team progress.
- Track and report on key Agile metrics (e.g., velocity, burndown, team health), leveraging AI tools such as Microsoft Copilot or Claude to streamline reporting, synthesize data, and generate insights.
- Coordinate cross-team dependencies and communicate effectively with stakeholders.
- Support Agile transformation efforts and contribute to scaling Agile practices across the organization.
What You'll Bring
- Hands-on experience with Workday or Oracle (ERP/HCM platforms) required.
- Demonstrated AI-forward mindset, with practical experience using tools like Microsoft Copilot, Claude, or similar generative AI tools to support reporting, documentation, and other Scrum Master tasks.
- Strong understanding and experience working in Agile frameworks (Scrum, Kanban, SAFe) and project management fundamentals.
- Emotional intelligence and the ability to build trust within teams.
- Strong organizational awareness and ability to influence without authority.
- Excellent facilitation, coaching, and conflict resolution skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong analytical and problem-solving abilities.
- Effective communication and stakeholder management across technical and non-technical audiences.
- Adaptability in navigating ambiguity and change.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Business, or related field (or equivalent experience).
- 3+ years of experience as a Scrum Master or Agile Project Manager.
- Proven experience managing technical projects in an Agile environment.
- Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification preferred.
- Experience with Agile tools such as Jira, Azure DevOps, or Rally.
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $86,600 to $134,200. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
