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Urbandale, Iowa, United States
Onsite
Summary
The Scrum Master is a servant leader and delivery partner who supports one or more agile teams across multiple software applications. This role ensures effective delivery by facilitating agile ceremonies, removing
impediments, supporting software delivery functions, and helping align people and resources to current and upcoming initiatives and roadmap priorities.
The Scrum Master partners closely with product owners, engineering teams, and stakeholders to drive execution, improve flow, and promote continuous improvement. This role contributes to delivery planning and coordination across teams, supports alignment to enterprise priorities, and helps teams operate efficiently while adhering to agile principles.
The Scrum Master is a strong communicator and facilitator who thrives in dynamic environments, balances multiple workstreams, and helps teams navigate change while maintaining momentum and focus on value
delivery
Responsibilities
Agile Facilitation & Team Enablement
Facilitate core agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, and backlog refinement.
Coach teams on agile principles and practices, supporting continuous improvement and team maturity.
Foster a collaborative, transparent, and outcome-focused team environment.
Identify and help remove impediments that impact team flow and delivery.
Delivery & Execution Support
Support software delivery functions, including coordination of work across teams and applications.
Assist with planning and execution of initiatives aligned to product roadmaps and business priorities.
Help track progress, risks, dependencies, and delivery metrics, escalating issues as needed.
Support alignment of work across teams to improve predictability and throughput.
Resource & Initiative Alignment
Assist in aligning team capacity and skills to current and upcoming initiatives.
Support planning activities related to roadmap execution, sequencing, and dependency management.
Partner with Product Owners and Delivery Leads to ensure teams are prepared for upcoming work.
Help balance competing priorities across multiple applications or workstreams.
Stakeholder & Team Partnership
Partner with product owners, engineers, architects, and business stakeholders to support effective delivery.
Facilitate communication and coordination between teams and stakeholders.
Promote transparency through clear reporting, visual management, and regular updates.
Contribute to the evolution of delivery and agile practices across the organization.
Position Requirements (Knowledge, Skills, and Abilities)
Minimum of 5 years of experience serving as a Scrum Master or in a similar agile delivery role supporting software teams, including hands-on experience facilitating Scrum or Kanban ceremonies, coaching teams on agile practices, managing impediments and dependencies, tracking delivery metrics, and partnering with product owners, engineering teams, and business stakeholders to support predictable delivery across multiple applications or workstreams.
Strong understanding of agile principles, Scrum and Kanban practices, and team flow management.
Experience facilitating agile ceremonies and coaching teams toward continuous improvement.
Ability to support delivery planning, coordination, and execution across multiple applications or teams.
Strong organizational skills and ability to manage multiple priorities simultaneously.
Excellent facilitation, communication, and interpersonal skills.
Experience working with Jira or similar agile lifecycle management tools.
Ability to operate effectively with business partners, product owners, and technical teams.
Knowledge of program, project, and change management concepts is a plus.
Education
Knowledge of program, project, and change management concepts is a plus.
Licensing and/or Certification
Scrum Master certifications such as CSM, PSM, or SAFe are a plus.
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
