Position Summary
Scrum Master will be responsible for performing the servant-leadership role and involved in coaching, mentoring, and training the team(s) on agile and lean practices to help teams scale. SM will collaborate with internal and external stakeholders to communicate transparently and adhere to Agile values, principles, practices. With the use of sprit of scrum, good judgment and skill, the SM will evolve CDK agile practices to influence development and delivery approaches that will help the team(s) mature their planning and manage work/value-stream(s)
Scrum Master will be supporting the Product management for overseeing concurrent high visibility work/value-stream(s) by utilizing agile methods in fast paced changing environment(s) to ensure teams are in a good position to deliver projects with flexibility whilst maintaining an acceptable level of predictability. SM will work closely with team(s) to support and encourage self-organization to coach team members towards driving excellence via an agile mindset that will help the team(s) identify and escalate blockers and risks for improved delivery and demonstrate a collaborative approach to mitigate impediments with the Engineering manager(s), technical lead(s) and product owner(s).
Scrum Master must be able to use their knowledge and experience to identify traditional project management principles and practices versus an Agile development approach in the right proportions for the organization to enable team(s) to achieve a high level of performance and quality in delivering a variety of development and operational work/value-stream(s)..
Position Responsibilities & Essential function
- Team Building – Promote and support high performing team(s) with diverse capabilities, who are aligned in their intentions to achieve the same goals. Encourage a respectable, repeatable, and sustainable relationship between team members to push the teams to learn about themselves, each other and how to best work together towards excellent levels of quality.
- Servant Leadership – Utilize different team building and personality models to motivate diverse personalities to effectively coach and train the team(s) to relentlessly improve by applying enabling and empowering concepts towards self-organization for actualizing accountability for team(s), delivering commitment(s), segmenting and parsing impediments that will lead towards improved transparent communication and collaboration.
- Product Owner Support – Provide coaching and support to Product Owners in managing backlog for deliverables, facilitate team engagement and ownership at key points within the delivery process to persevere or pivot by remaining calm and collected in high stress situations.
- Process Management and Improvement – Work with the Engineering Manger(s) to evolve and foster a well-defined Agile development process and governance structure(s) to champion ongoing process improvements within development teams to embed best practice for an Agile development workflow including good communication, planning and collaboration.
- Facilitate Planning and Execution: Facilitate the planning activities and empower the Product owner and Development team to define the scope and schedule. Support the execution towards expected delivery of value with the use of Agile ceremonies and methods to continually adapt the change and work towards relentless improvement.
- Predictability Improvement – Work with management and showcase the trend of quality, say do ration, stakeholder feedback. Prepare action plan to improve the Cost of Poor quality with collaboration with Agile team and present the trend to the management.
Position Accountabilities
- Self-starter with demonstrated capabilities to coach and train lean agile team(s) for managing progress and holding the development team accountable to their commitments.
- Effective communicator to ensure development blockers and risks clarity for successful delivery, escalating these through the agreed governance structure for mitigation.
- Develops the seven values of the servant leadership to drive the business needs to establish and maintain a high level of trust and confidence across the team.
- Manage and resolve conflict resolution, facilitate discussion, and proactively identifies opportunities to improve the efficiency of the work/value-stream.
- Sustain and optimize planning and estimation for development work by having clear grasp of the team(s) skillset and availability.
- Serve with a growth mindset approach to honor others with energy and creativity, maintaining an ability to focus on detail whilst keeping the bigger picture in mind.
- Build inspired visions with confident and motivation with the agile development teams that can self-organize whilst continually and relentlessly improve on value delivery.
- Propel value via empowerment of positive and productive relationships with teams across the business, suppliers and stakeholders.
- Actively support the PI planning and readiness of PI planning, Scrum of Scrums and Inspect and Adapt workshops
Qualifications
Preferred:
- SM certifications (CSM/PSM, Leading SAFe/SAFe SM, PMI ACP or similar)
- Effective presentation, written, and verbal communication skill
- In-depth experience with agile frameworks such as Scrum, Kanban, or SAFe.
- Fluent and highly articulate communicator with excellent interpersonal and influencing skills
- Demonstrated ability to develop strong relationships with leaders, SMEs and peers to support project goals
- Fluent with data-driven analysis and data visualizations for presentations
- Demonstrated experience for JIRA, Confluence and other development and product management tools
- Strong technical background in a software development environment to lead multi-discipline teams
- Excellent communication, facilitation and organizational
Education/Experience
- Overall 5+ years of software industry experience
- 3+ years of experience working with cross-functional teams as a Scrum master
- Bachelor’s Degree in related field
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
CDK is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@cdk.com.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
