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Minnesota, United States
Onsite
Position Description
The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for a Seasonal Associate Park Services Specialist who will perform various duties. Some of the critical responsibilities of this position include providing park guests with excellent customer service and information regarding public safety and the protection of Parks Department properties and natural resources.
This is a seasonal, non-exempt, on-site position. Interviews will take place as applications are received for those selected to move forward in the hiring process.
Pay & Benefits
Salary: $17.00 to $21.50 per hour.
Advancement/professional development opportunities.
Work Location
This position will work throughout the various regional park locations, including Bunker Hills Regional Park, Coon Rapids Dam Regional Park, Lake George Regional Park, and Rice Creek Chain of Lakes Park Reserve.
Expected work hours are varied including days, evenings, weekends, and holidays, for 25-40 hours per week. This may include extended hours on weekends and holidays as required.
Job Duties and Responsibilities
These examples are not all-inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Associate Park Services Specialist.
Provide Park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.
Oversee and assist park service, campground, gatehouse, and other park operations by greeting guests, providing supplies, opening, and closing facilities, and replenishing funds for park facilities.
Assist Park operations at facilities including visitor centers, gatehouses, cross country skiing, and campground operations.
Respond to daily operation problems and concerns. Troubleshoot, repair, and/or contact the supervisor for assistance.
Respond to a wide variety of emergency situations such as severe weather, medical, and other incidents.
Receive, mediate, and resolve customer complaints or concerns.
Qualifications and Requirements:
Minimum Knowledge, Skills, and Abilities Needed
Must be at least 18 years of age or older.
Must have a valid driver’s license.
Successfully pass a criminal history and driver’s license background check.
Preferred Knowledge, Skills, and Abilities Needed
Previous customer service experience.
Strong verbal and written communication skills.
Ability to analyze situations and determine the best course of action for the situation.
First Aid/CPR/AED certified.
Anoka County parks and facilities.
Physical Demands and Work Conditions
Indoor and outdoor county worksites in all weather conditions depending on assignment.
Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.
Hearing abilities required for general and phone communication, signals, and machine sounds.
Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing.
Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipment.
Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills
Regular lifting of 0-25 lbs.
Equipment used includes computers, phones, radio device, and standard office equipment.
Driving is required for this position and staff must have the ability to use a pickup truck and UTV.
Travel between work sites may require driving a county vehicle and/or a personal vehicle.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
Selection Process
It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.
Pre-employment Requirements
Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
About Anoka County
As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.
Commitment to Affirmative Action and Equal Opportunity Employment
Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.
If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process
Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO
