Seasonal – Golf Shop Associate I (Austin Parks and Recreation)

About This Position

Job Description:

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Sells golf equipment and supplies.

• Collects payment for retail sales and rental of range balls.

• Accurately accounts for all money received.

• Rents carts and collects greens and cart rental fees.

• Assigns tee times over the phone and in person.

• Answers golf shop service related questions.

• Arranges merchandise on shelves or in displays.

Responsibilities – Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities:

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of golf courses and golf shop products.

• Knowledge of City practices, policies, and procedures.

• Skill in oral and written communication.

• Skill in handling multiple tasks and prioritizing.

• Ability to make change and operate cash register and computer.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to establish and maintain good working relationships with other city employees and the public.

Minimum Qualifications:

• Zero (0) to two (2) years related experience.

Licenses and Certifications Required:

• None.

Preferred Experience:

• Experience working at a golf course/pro shop, including processing electronic payments.

• Experience providing customer service to the general public, including greeting and directing visitors, and handling customer complaints.

• Experience or knowledge of maintaining and operating golf carts.

Other:

• Ability to travel to more than one work location.

Notes to Candidate:

The City of Austin Parks and Recreation Department (APR) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

The purpose of the Seasonal – Golf Shop Associate I position is to provide customer service and support services to the City of Austin Municipal Golf Courses.

Duties may include the following but are not limited to:

• Sells golf equipment and supplies and records sales data on appropriate forms and through use of computer equipment.
• Collects payment for retail sales and rental of range balls and accurately accounts for all money received.
• Rents carts and collect greens and cart rental fees.
• Assigns tee times over the phone and in person and answer golf pro shop service-related questions.
• Arranges merchandise on shelves or in displays.
• Assist with golf course tasks similar to collecting range balls, relocating golf carts, light grounds keeping/maintenance.
• Other related duties may be assigned.

Application Instructions/Job Requirements:

• Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.
• Military/Veteran Preference for Interview Process: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.
• Physical Requirements: Tasks may involve bending, lifting, walking, carrying, or using a force equal to lifting up to thirty-five (35) pounds. Work environment includes inside and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases, and mists. Tolerate loud noise associated with enthusiasm and excitement. Work outdoors in any and all types of weather and or inclement conditions; and in confined spaces at time. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues.

Other Information:

• Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded.
• Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• All APR Work Site Locations are Tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APR work site – including construction sites, parking lots, garages or in any personal vehicles located on the premises.

Salary:

$22.15 per hour

Work Locations:
Various City of Austin Golf Courses:

• Jimmy Clay Golf Course (5400 Jimmy Clay Drive)
• Roy Kizer Golf Course (5400 Jimmy Clay Drive)
• Lions Municipal Golf Course (2901 Enfield Rd)
• Morris Williams Golf Course (3851 Manor Road)
• Hancock Golf Course (811 East 41st Street)

Work Schedule:

• Variable Part-time work schedules, up to 20 hours per week.
• Days and hours will vary based on business need.
• Evenings, weekends, and holidays may be required.
• May be required to work during special events outside the normal hours for programming needs.
• May be required to work during city emergencies such as extreme weather events.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.