WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
As the Host, you will be the first point of contact for guests at the Bergdorf Goodman Restaurant and play a key role in setting the tone for an exceptional dining experience. This position requires a polished, welcoming presence and the ability to manage reservations, guest flow, and seating with grace and efficiency in a luxury dining environment.
WHAT YOU WILL DO:
• Greet all guests warmly and professionally upon arrival, reflecting the Bergdorf Goodman brand and service standards
• Manage reservations, waitlists, and guest seating to ensure optimal dining flow
• Communicate effectively with servers, managers, and kitchen staff regarding table status and guest needs
• Maintain an organized and elegant host stand and entrance area
• Accommodate special guest requests whenever possible with discretion and professionalism
• Monitor dining room activity to ensure guest comfort and service efficiency
• Answer phone calls, manage inquiries, and provide accurate wait-time information
• Support opening and closing duties as assigned
WHAT YOU WILL BRING:
• Previous hostess or front-of-house experience preferred; luxury or fine dining experience a plus
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to remain calm and poised in a fast-paced environment
• Proficiency with reservation systems (e.g., OpenTable) preferred
• Flexible availability, including weekends, holidays, and peak retail hours
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $20.79 - $25.99*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
