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Plano, Texas, United States
Onsite
Job Description:
Your Role
As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
What You’ll Do
Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
Serve in different areas of the store based on business needs
Process efficient Point of Sale transactions as needed
Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
Demonstrate follow-up on customer requests, questions and needs
Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
Partner to support Fitting Room Experiences when needed
Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
What You Bring
Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
Familiar with and able to use retail and mobile technologies
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Inclusive Benefits
Financial Solutions, including Credit Union membership
NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact candidatesupport@saks.com.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
