Security Analyst I, Trust and Safety

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Security Analysts on the Trust and Safety team play a vital role in protecting Box, its platform, and its customers from abuse, fraud, and malicious actors. This role is ideal for a professional who combines strong data analysis fundamentals with a deep interest in security investigations, threat actor tracking, and tuning ML/AI detection models. Working at the intersection of security, product, and engineering, you will collaborate across Box to design and implement robust defenses while preserving a seamless customer experience. Because abuse mitigation at Box is fundamentally a massive-scale data challenge, this position offers the creative autonomy to develop novel analytical techniques, uncover hidden patterns, and proactively adapt to evolving threat behaviors to ensure our systems remain resilient and effective.

WHAT YOU'LL DO 

• Identify, investigate, and track threat actor campaigns across Box's platform

• Apply analytical tools and techniques to distinguish malicious activity from legitimate customer behavior at scale

• Partner with Trust and Safety Software Engineers to tune the precision and recall of ML/AI detection models by monitoring campaign evolution and analyzing false positives and false negatives

• Respond to complex customer security escalations, collaborating cross-functionally to drive resolution

• Collaborate with product, engineering, and security teams to design and implement detection and response strategies

• Develop and iterate on novel analytical methods to uncover hidden patterns and proactively adapt to evolving threat behavior

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 1–3+ years of professional experience at the intersection of security and data analysis

• Strong fundamentals in query languages and data platforms such as SQL and Splunk

• Strong communication and reporting skills, with a demonstrated ability to influence product decisions through thorough research and clearly structured findings

• Intellectual curiosity to develop a deep understanding of Box's product risk landscape and apply that knowledge to devise novel approaches for identifying and mitigating threats

• Bachelor's degree in a relevant field, or equivalent practical experience

• Python or scripting experience a plus

• Customer-first mindset, with an appreciation for balancing security rigor with a seamless user experience

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

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