Avalon, California, United States
Onsite
Find Your Future in Paradise!
Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.
We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.
WHY CATALINA ISLAND COMPANY?
The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.
We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself!
JOB SUMMARY
As a Security Guard, you are responsible for maintaining a safe, secure and welcoming environment for guests. This role involves monitoring Company premises, enforcing policies, responding to incidents, and providing a visible security presence while delivering excellent customer service.
JOB RESPONSIBILITIES
Job duties include, but are not limited to:
Inspect properties to protect against theft, vandalism, fire, illegal access, and criminal activity
Respond promptly and professionally to incidents, emergencies, disturbances, or suspicious activity.
Enforce company policies, safety procedures and involve local law if needed.
Identify possible hazards that may endanger employees and guests
Ensure company procedures and guidelines are followed to protect the safety of guests and employees
Assist guest with safety related concerns in a courteous manner.
Comply with ABC regulations (Alcoholic Beverage Control)
Walk and engage with guests to maintain order and protect the property
Inform guests of policies when it appears they may be in violation of laws, regulations, and posted notices
Handle stressful situations with tact and professionalism, exercising authority when necessary
Notify the manager on duty or contact the Sheriff Department directly when an emergent situation occurs
Complete incident reports, logs, and daily security documentation accurately.
Manage crowd control during busy periods, events or peak dining hours.
Other duties as assigned
QUALIFICATIONS
Must be at least 18 years old
Previous security, hospitality or customer service experience preferred.
Strong communication and interpersonal skills.
Ability to remain calm and professional in high pressure situations.
Basic computer and reporting skills.
RBS (Responsible Beverage Service) Certificate required upon hire
Exceptional customer service skills
Pass pre-employment criminal background check
DETAILS
Position Type: Seasonal
Season Dates: April-October
HOUSING
The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.
Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location.
PAY TRANSPARENCY
The pay scale for this position is $22.66 per hour.
WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS
This position works in a busy restaurant environment that can be warm, noisy, and fast-paced. This role involves indoor and outdoor environments. Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 40 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team.
SCHEDULE
This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.
LIFE ON CATALINA ISLAND
A fast paced, exciting work environment with upward mobility and growth opportunities.
Meet and engage with people from all over the country and world!
COMPANY PERKS
Employee discounts and perks – restaurant, hotels and activities.
Beautiful island views and a summer of adventure!
BEING YOU AT CATALINA ISLAND COMPANY:
We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.
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