Security Control Room Operator

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the Role:
MSS Security is seeking a Casual Control Room Operator to join our team at a corporate/data centre site located in Burwood East. The successful applicant will have demonstrated experience working within a control room environment, including monitoring CCTV and alarm systems, managing access control, responding to incidents, and maintaining accurate and timely reporting. A high level of professionalism, strong attention to detail, and the ability to operate effectively in a fast-paced, security-focused environment are required.

Duties include but are not limited to:

• Monitor CCTV and alarm systems to ensure site safety and security
• Coordinate day-to-day security operations within the control room environment
• Manage access control, including staff, contractor, and visitor entry
• Respond to and document incidents accurately and in a timely manner
• Support emergency response procedures as required, including escalation and coordination

Requirements:

• Full Australian working rights
• Valid Victorian Security Licence with Control Room Endorsement
• Current First Aid and CPR certification
• Valid driver’s licence
• Ability to work a 24/7 rotational roster
• Minimum 2 years’ experience in a control room operator role (preferred)
• Experience using Gallagher systems (desirable)
• Strong written and verbal communication skills, including report writing
• High level of attention to detail and accuracy

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Master Licence Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.