Job Summary:
Position Title: Security Officer
Department: Music Hall
Reports To: Music Hall Director
FLSA Status: Non-Exempt
Job Summary:
- Greet, bid farewell and thank every guest
- Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
- Operate lifts for guests requiring assistance
- Respond to guest inquiries and requests
Essential Functions:
- Prevent and resolve altercations among guests
- Deal with disruptive guests and, if necessary, see that they leave the premises
- Lead guests and other employees in emergency evacuation procedures and provide assistance
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
- Prevent guests without proper identification from entering the premises
- Enforce House policy regarding photos/videos/recording devices
- Safeguard against theft
- Communicate with artists regarding needs and/or requests
- Protect the privacy of artists
- Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.
- Assist with Private and Special Events
- Maintain necessary communications with all departments
- Communicate with radios (all door staff and management should remain in constant contact throughout shift)
Job Qualifications:
Required:
- Ability to work late hours
- Must be a team player
- Understand guest service
- Must be 21 years of age or older
- Must be able to obtain an alcohol awareness card
- Must obtain NV Gaming Control Board Registration
Preferred:
- Previous experience in security or crowd control
- Experience in customer service in a face to face environment.
Physical Demands / Working Environment:
- Working environment is very fast-paced
- May require standing for extended periods of time
- May require light lifting / moving of items from time to time
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
