ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
About the role
ShipMonk is a fast-growing 3PL whose operations run 24/7 across Europe and the US. Our Security team covers compliance, incident response, identity, and security operations for the whole company. We're hiring an engineer who will work across all of these areas rather than specialize in one. Your time will be split roughly evenly between day-to-day operations and building the capabilities we don't have yet. AI is part of how we work. We expect you to adapt quickly and use AI tools to improve work efficiency and strengthen our company's security posture.
What you'll do
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Identity and access: own Okta security policies, Okta privileged access; audit integrated apps; run a regular access review cycle, secure access requests process.
- Incident response and investigations: triage, contain and analyse incidents; reconstruct timelines; provide evidence to Legal and HR; review reported phishing.
- Detection and monitoring: automatically read and process logs, and set up automated playbooks for our core tooling such as Okta, AWS, Snowflake, Google Workspace, and our ShipMonk app; build detection engineering and threat hunting capabilities.
- Cloud, SaaS and endpoint security: secure Google Workspace, SSO/SAML integrations and third-party OAuth apps; define MDM security baselines; give security input early in design decisions.
- Compliance and risk: support SOC 2 Type II, GDPR, and ISO27001 security frameworks; coordinate penetration tests and follow up on remediation. Respond to customer security questionnaires; run vendor assessments and subprocessor management; maintain the risk register.
- AI-assisted security: use AI tools for investigations, log analysis, detection writing, automation and compliance work; help shape how the team uses AI safely and effectively.
- Awareness: run security communications, phishing simulations and tabletop exercises.
What you bring
- 3+ years in security engineering, security operations or similar role
- Hands-on experience with incident response and log analysis.
- Strong IAM skills: Okta or a similar identity provider, SSO/SAML, MFA
- Experience securing cloud and SaaS environments such as Google Workspace, GCP, or AWS.
- Experience with a SIEM and writing detection rules.
- Scripting skills (Python or similar) and comfort working with APIs.
- Working knowledge of SOC 2 or ISO 27001.
- Hands-on use of AI tools such as LLM assistants or coding agents in daily work, alongside an agile mindset with a habit of learning and adapting.
- Fluency in English and the ability to push security work forward across teams.
Nice to have: Vanta, Datadog, Snowflake, GitLab, or threat hunting experience.
Why join
You’ll be building a security function, not maintaining one. Half your time goes to things we don’t have yet: detection engineering, automated playbooks, threat hunting. You’ll design them, pick the approach, and see them run in production.
The scope is wide on purpose. You’ll touch identity, incident response, cloud, compliance, and awareness in the same quarter, so you’ll grow faster than in a team where one person owns one tool. Our stack is modern and real: Okta, AWS, Snowflake, Google Workspace, and our own ShipMonk platform, which runs warehouses across Europe and the US around the clock.
We use AI in daily work, not as a slide in a strategy deck. You’ll get room to try new tools for investigations, log analysis, and detection writing, and to help decide how the team uses them safely.
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
- Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
- People make ShipMonk: We believe in our team and invest in our people.
- Own it: We take ownership of our work, our mistakes, and our successes.
- Get sh*t done: We're a fast-paced, high-growth company that values action and results.
- Change the score: We challenge the status quo, constantly innovating and improving.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
