Security Investigator, Corporate Security

Accountabilities:

Lead and support confidential investigations involving employees, contractors, and members of the public, addressing potential criminal activity, harassment, violence, hate-related incidents, and violations of organizational policies or municipal bylaws.
Collect, assess, and analyze factual evidence to support investigations, internal decision-making, and, where necessary, external legal proceedings.
Manage the daily operations of the Investigation and Records Management function, ensuring reliable, efficient, and high-quality services for internal and external stakeholders.
Develop and maintain investigative standards, standard operating procedures, service-level expectations, and process guidelines to strengthen consistency and accountability.
Maintain secure and accurate records, including incident reports, confidential information, and electronic surveillance records, while ensuring appropriate access controls and information management practices.
Conduct operational audits, internal process reviews, and benchmarking research to identify trends, service gaps, inefficiencies, and opportunities for improvement.
Collaborate with local police services, internal departments, legal authorities, contractors, and other stakeholders to coordinate investigative activities and support appropriate responses to security incidents.
Contribute to threat and risk assessments involving municipal properties, facilities, workplaces, and public spaces, providing intelligence-based recommendations to mitigate vulnerabilities.
Support emergency response planning, critical incident management, and special-event security, including serving on a rotational on-call basis as a corporate security representative and risk advisor.
Assist with security event planning, project management, operational coordination, and the evaluation of service delivery to ensure that security resources and tools are deployed effectively.
Provide subject matter expertise, training, and guidance on investigative security practices, incident response, safe workplace environments, and post-event analysis.
Support the development and continuous improvement of corporate security policies, procedures, and organization-wide security programs.
Contribute to construction, renovation, and environmental design projects by recommending crime prevention through environmental design (CPTED) measures and safe workplace practices.
Prepare professional reports, business cases, proposals, performance summaries, and recommendations to support management decisions, budget planning, and resource allocation.
Collect and analyze key performance indicators (KPIs) to evaluate service effectiveness, support operating and capital budget proposals, and inform management reporting.
Maintain current knowledge of applicable legislation, industry standards, investigative methods, surveillance practices, and occupational health and safety requirements.
Perform additional duties related to corporate security operations and organizational priorities as required.
Requirements:
Post-secondary education in investigations, business administration, municipal government administration, security management, or a related field, or an equivalent combination of education and relevant professional experience.
Demonstrated knowledge of investigative security practices, investigation administration, records management, and the legal frameworks governing security investigations in Canada.
Working knowledge of the Criminal Code of Canada, the Canadian Charter of Rights and Freedoms, provincial offences legislation, the Municipal Act, and relevant privacy and information-access legislation.
Proven experience with physical security practices, security technologies, critical incident response, and investigative processes.
Experience managing operating and capital budgets, as well as supervising or overseeing third-party vendors and security personnel.
Knowledge of procurement bylaws, applicable provincial legislation, and industry standards relevant to security investigations is preferred.
Experience working within a large, cross-functional government or public-sector environment, including navigating legislative requirements and administrative processes, is an asset.
Strong analytical, investigative, and critical-thinking skills, with the ability to evaluate complex information, identify risks, and develop practical, evidence-based recommendations.
Excellent written and verbal communication skills, including the ability to prepare professional investigative reports, business cases, project proposals, and budget-related justifications.
Demonstrated facilitation, presentation, and stakeholder-management skills, with the ability to communicate complex security concepts to diverse audiences.
Strong leadership and relationship-building abilities, including the confidence to guide colleagues, influence decisions, resolve challenges, and promote innovative approaches.
Highly organized and self-motivated, with a results-oriented mindset and the ability to manage competing priorities and strict deadlines in a fast-paced environment.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Visio, and Microsoft Project, as well as familiarity with social media surveillance and electronic information management.
Relevant professional certifications in investigations, security management, or related disciplines are considered an asset.
A valid, non-probationary Ontario Class G driver's licence or an advanced-level equivalent designation.
Ability to work within a security operation that runs 24 hours a day, seven days a week, including participation in rotational on-call responsibilities.
Willingness to obtain a Criminal Record and Judicial Matters Check at personal expense before starting employment and to complete ongoing validation as required.
Commitment to workplace health and safety policies, professional integrity, confidentiality, and the responsible handling of sensitive personal and organizational information.
Benefits:
Competitive hourly salary: CAD $52.614–$65.770, corresponding to an estimated annual equivalent of approximately $95,758–$119,701 based on 35 hours per week over 52 weeks, before deductions and subject to the applicable salary evaluation.
Full-time employment with a standard workweek of 35 hours.
Opportunity to contribute directly to public safety, organizational resilience, and the protection of municipal employees, residents, and public assets.
Exposure to a broad range of investigative, intelligence analysis, emergency response, and corporate security responsibilities.
Opportunities to develop expertise in risk assessment, security operations, investigations, policy development, and incident management.
Collaborative working relationships with law enforcement, public-sector leaders, internal departments, and external security partners.
Opportunities to contribute to strategic security initiatives, operational improvements, and evidence-based decision-making.
An inclusive and equitable workplace that supports barrier-free recruitment and reasonable accommodations throughout the hiring process.
Note: Specific details regarding healthcare coverage, pension arrangements, paid leave, and remote-work flexibility were not provided in the source posting and should be confirmed with the hiring team.