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Roanoke, Virginia, United States
Onsite
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.What you will have an opportunity to do:
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property. Typical shift is 7am to 3pm - must have weekend and
Your Role:
Carry out the safety policies and procedures of the property while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment for guests and associates.
Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
Assure the security of guest and employee information both in written reports and in general business operations.
Complete all Daily Activity and Incident Reports.
Help assure compliance with Liquor Laws.
Assist in developing and presenting security related programs.
Review and edit written records produced by Security Officers.
Aid in other job classification as determined necessary by immediate superior.
What are we looking for?
Someone with a High school diploma or equivalent.
Someone with prior hospitality/purchasing experience preferred
Someone with at least one year customer service experience preferred
Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
Someone with 2 years of college in a safety, security or hospitality related discipline
Someone with able to work a flexible schedule to include nights, weekends and holidays
Someone with First Aid/CPR certification, prefer instructor rating
Someone with high quality written and oral communication skills
Compensation:
$16.00-
$19.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.