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Roanoke, Virginia, United States
Onsite
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.What you will have an opportunity to do:
Are you a night owl with a sixth sense for keeping people safe and a knack for customer service? Then grab your flashlight (or, you know, your professional confidence) because The Hotel Roanoke & Conference Center—Curio Collection by Hilton—is looking for a rockstar security officer to join our legendary team in Roanoke, VA! This is an on-site, 3rd shift role (11pm–7am, 5 days a week with rotating days off), where your mission as a security officer is to keep our historic property, guests, and team members safe while delivering top-tier customer service with a smile (yes, even at 3am).
Why work here? Because we’re not your average hotel—we’re a historic icon that has been delivering unforgettable guest experiences for over a century, blending timeless charm with modern luxury. And our culture? It’s the real deal: we’re people first, meaning you’ll be part of a talented, diverse team that respects and supports one another; we lead with integrity and hold ourselves accountable; and we believe in excellence, always going above and beyond expectations. As a security officer, you won’t just “clock in”—you’ll be empowered to make a difference through meaningful customer service interactions that leave a lasting impression. [hotelroanoke.com]
Here’s the role in a nutshell: as a security officer, you’ll patrol the property, monitor activity, respond to incidents, and ensure safety for all. But let’s be honest—you’ll also be the calm, friendly face when a guest needs help at an odd hour, proving that customer service is just as important as vigilance. We’re looking for candidates with previous security and/or military experience who can bring professionalism, attention to detail, and strong customer service skills to every shift.
Let’s talk perks (because we know that matters): competitive pay of $16.75–$19.75/hour based on experience, full benefits including health coverage, PTO, holiday pay, 401(k) with company match, employee purchase plans, and hotel discounts that make your friends VERY jealous. As a security officer, you’ll also be part of Pyramid Global Hospitality—a company focused on creating value for associates, guests, owners, and communities—meaning your career growth and success truly matter.
Bottom line? If you’re a dependable, detail-oriented security officer who believes great customer service can happen anytime—yes, even in the middle of the night—this could be your perfect fit. We’re building a forward-thinking team of professionals who want to make hospitality better, and we need an exceptional security officer like you to help lead the charge.
Ready to step into a role where you can protect, serve, and shine? Click “Apply Now” to submit your application as a security officer, and we’ll be in touch soon. Don’t wait—your next adventure in customer service and safety starts here!
What are we looking for?
Compensation:
$16.75-
$19.75Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.