Primary City/State:
Payson, ArizonaDepartment Name:
Security-AZ East-CorpWork Shift:
NightJob Category:
Facilities, Environmental Services, and CulinaryBanner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025. This list highlights employers across the country that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.
At Banner Security, we pride ourselves on our highly skilled and compassionate staff providing a therapeutic healing environment. As a Security Officer for Payson Hospital, you will respond to emergency situations as well as help to provide safety and security for patients and visitors. You will patrol service areas including the grounds and provide alarm monitoring and response. If this sounds like something you are ready to be a part of, we want to hear from you!
As the gateway to Arizona's dramatic high country, Payson offers four-season recreation. This land, where the Ponderosa Pine Forest meets desert canyon country, offers sparkling lakes, and scenic mountains. Ride horses in the morning and fly-fish in the afternoon, and once the first snow falls, strap on your skis and find a trail for cross-country skiing.
As a full time, Security Officer at Banner Payson Medical Center, you will respond to emergency situations, assist in ensuring patient and visitor safety and security, patrol service areas, including the grounds, and provide alarm monitoring and response. Our team works 3 12-hour shifts (for both days and nights), 6 - 6 with the 4th day being a half day. Night shifts pay an 18% differential working after 7PM
Physical Skills Assessment upon being made an offer - 44 running steps, 20 down-ups under 2 min done during Occ Health appt (after offer). Failure to meet or maintain standards will affect employment.
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.POSITION SUMMARY
This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.
CORE FUNCTIONS
1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
2. Responds to all emergency codes for assistance and control. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.
3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff.
4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
5. Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.
6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.
7. Professionally testifies in criminal court, state hearings and review boards when required.
8. Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems.
9. Position reports directly to the Security Supervisor, or OIC in their absence. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed. This position will provide guidance and direction to staff, visitors and patients during a security emergency. This position will be required to proactively identify, deter and respond to security incidents.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
FM - Typical Facilities/Maintenance/Outside Services Environment: (EVS Technician I, Electrician, Groundskeeper, M/R Courier)
Able to stand, climb, stoop, bend frequently; positions require considerable physical activity
May be required to lift up to 75 pounds.
Requires ability to tolerate exposure to conditions which may include toxic chemicals, bio-hazardous materials, dirt, dust, fumes, smoke, heights, high temperatures or confined spaces.
Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 500 lbs.
Needs adequate color vision. Must wear protective clothing as required.
May be required to travel to various locations.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
MINIMUM QUALIFICATIONS
Must maintain required security certifications. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies). Must demonstrate the ability to write comprehensive security reports. Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned. Must successfully complete Banner Health Basic Officer Academy. Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills. Must qualify and maintain proficiency with assigned non-lethal weapons. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
Employees must possess a Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire.
PREFERRED QUALIFICATIONS
Prefer prior law enforcement, military, Corrections, healthcare or advance security experience.
Additional related education and/or experience preferred.
DATE APPROVED 08/31/2025
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