Security Officer (Flex) Dulles Town Center

What is Flex

A Flex Security Officer role is a great opportunity for someone who wants flexibility, variety, and control over their schedule. As a part-time team member, you have the freedom to choose when you work—pick up extra shifts when you want more hours or scale back when you need time for other priorities. No two days are the same, as you’ll have the chance to support different locations within your assigned area, gaining valuable experience along the way. Whether you’re looking to supplement your income, build your skill set, or just want a role that fits your lifestyle, this position puts you in the driver’s seat.

Job Overview

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.

Key Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct of routine foot patrols in and around building.
• Perform other duties as assigned 
• Observation and reporting of safety
• Issue Banning notices to rule violators      
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks 
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately 
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed
• Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
• Reston Station: For Special event, ensure that the plaza marketing plan is followed
• Reston Station: Manage traffic coming onto the plaza and keep it moving

Qualifications

• High School Diploma
• Must be certified security officer by the District of Columbia
• Minimum of at least 1 year experience in customer-service related field 
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting 
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment 
• Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

Compensation:
Benefit Package:401K Match

Career Development
- Opportunities for Advancement within our expanding portfolio

Employee Perks (to name a few):
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration

*Note benefits vary depending on the function of your role