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Des Moines, Iowa, United States
Onsite
The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.
We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!
GENERAL DESCRIPTION
With the general supervision of the Public Safety Supervisor and Public Safety Director, the Public Safety Officer completes regular tours of BMC, and patrols grounds on foot and in vehicle to maintain order throughout BMC property. Responsible for protecting the life and property of all persons on hospital premises and polices BMC buildings and groups to prevent and/or respond quickly to fire, theft, assault, or vandalism.
SCHEDULE
PRN, as needed
ROLES & RESPONSIBILITIES
Patrol buildings and grounds of hospital to prevent and /or respond to fires, theft, assault, or vandalism.
Ensure only authorized personnel are admitted onto BMC premises.
Escort and assist visitors, patients, and employees to and from the parking lot or between buildings. Assist motorists who become stranded on BMC property.
Maintain current information in lost and found logs.
Notify individuals when reported items are located.
Serve as a member of the Fire Response Team and respond to Fire Alarms.
Investigate incidents of unusual circumstances reported by hospital staff, visitors, physicians, or patients.
Document incident reports including completed investigatory steps and results.
Respond quickly to emergency calls for assistance to control disorderly conduct or combative behavior.
Regularly patrol buildings and grounds including inspecting doors, windows, and locks to determine level of security.
Inspect outgoing parcels as necessary to prevent theft of hospital property.
Report all safety and fire hazards observed on routine patrols and inspections.
Assist with traffic control by keeping fire lanes, fire hydrants, and ambulance entrances free of vehicles.
Issue parking tickets to vehicle operators who have violated parking regulations.
Maintain an accurate log of all activity on tour of duty.
Respond to all announced Emergency codes in a timely manner.
Maintain professional conduct when dealing with patients who are aggressive in communication and conduct and physically manage aggressive individuals while maintaining their dignity as much as possible.
Perform other duties as assigned.
PERFORMANCE STANDARDS
When assigned, conduct a minimum of two interior tours of BMC per shift.
Respond to calls for assistance, without delay, at the first available opportunity.
Accurately complete all required reports, paperwork, and daily logs by the end of the work shift. When assigned, patrol parking lots, issue citations or warning violations of BMC Parking Policy, and accurately complete all necessary paperwork.
Immediately report safety issues to the department supervisor, utilizing the appropriate reporting standards (i.e., BMCNET General Service Request Form).
Complete special orders or assignments completely and as assigned.
Consistently treat all patients, employees, physicians, volunteers, and visitors with dignity. Consistently meet the department work schedule as assigned.
Demonstrate good decision-making skills.
Must complete and maintain behavior management certifications and all other training necessary for performance of the job.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
Valid Iowa driver’s license.
May not be convicted of a crime other than a minor traffic violation in the previous five years, may not be convicted of a felony crime at any time; and have no more than three moving violations in a 12-month period.
One year of security, behavioral health, or related experience, or completion of a two- or four-year degree in a related field.
Officers that do not meet the minimum education or experience requirements must serve a 6-month probationary period, complete all required training, and demonstrate competency in all public safety duties.
Successful completion of the probationary period will be documented on the 6-month performance review.
Basic Training Certification from the International Association of Hospital Security and Safety obtained within six months of hire.
Excellent written and verbal communication skills.
Ability to work independently and without direct supervision.
Ability to physically manage aggressive individuals, including physically restraining.
Ability to complete training necessary for the performance of the job (e.g., weapon systems of Taser, ASP Baton, and OC Spray successfully completed through BMC within six months of hire date).
Taser and OC Spray training require exposure to these weapon systems.
Ability to remain calm during crisis situations.
Work Shift
Other (United States of America)Broadlawns Medical Center is an Equal Opportunity Employer