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Lahaina, Hawaii, United States
Onsite
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Travel + Leisure Co. recently acquired Yes& Vacations and Spinnaker Resorts, adding 23 resorts in destinations like Maui, Las Vegas and Hilton Head. This role has joined the Travel + Leisure Co. family, and applicants will be applying directly to Travel + Leisure Co.
This role also offers a $500.00 sign on bonus to qualified hires.
The Security Officer helps create a safe, secure and welcoming environment for guests, associates and visitors while protecting resort assets and property. This role maintains a visible presence across the property, responds to safety and security concerns, and supports a positive resort experience.
This role is responsible for patrolling the property and adjoining public areas, monitoring activity and responding promptly to requests for assistance. Through an attentive and visible presence, the position helps protect guests, associates and resort assets from physical harm, theft, vandalism and other security concerns.
This opportunity also supports the resort’s emergency response efforts, including responding to medical emergencies, fire, undesired conduct and potential violations of property policy or civil law. Responsibilities include investigating reported or observed incidents and completing appropriate documentation related to security events, violations and infractions.
Throughout each shift, the role provides guidance to guests and associates when safety concerns arise and maintains confidentiality, discretion and professionalism when handling sensitive situations. Additional responsibilities may include light maintenance upon request and other operational support as assigned by management.
• Protect guests, associates, visitors and resort assets by following established safety and security procedures.
• Patrol resort property and adjoining public areas to maintain visibility and identify potential safety or security concerns.
• Respond promptly to requests for assistance from guests and associates and investigate incidents as appropriate.
• Document reported or observed violations, infractions and security incidents accurately.
• Protect resort property from damage, vandalism and theft.
• Respond to emergency situations, including CPR, first aid, other medical emergencies and fire incidents, as needed.
• Address undesired conduct and potential violations of property policy or civil law when warranted to support the safety and security of guests, associates and property.
• Provide instructions and guidance to guests and associates during safety or emergency situations.
• Maintain confidentiality and handle sensitive situations with discretion and professionalism.
• Remain calm and alert during emergencies and periods of increased property activity.
• Perform light maintenance upon request and support additional operational needs as assigned by management.
• Maintain a flexible work schedule based on operational needs.
• At least one year of security experience.
• Knowledge of safety and security practices and procedures.
• Active Hawaii Guard Card.
• Effective oral and written English communication skills sufficient to complete required security documentation and provide safety instructions.
• Ability to carry and move items such as luggage, boxes, rollaway beds and cribs weighing up to 50 pounds as needed.
• Ability to perform the physical requirements of the role, including standing, walking, driving, bending, crouching, kneeling, climbing, twisting and reaching as required.
• Ability to work in indoor and outdoor environments that may include hot or cold temperatures, wet conditions, noise, traffic hazards, heights, dust, close quarters and fumes or odors.
Unless there is a legal requirement, experience will be accepted for the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Compensation
Generally starting at $23.00 - $23.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
