Security Risk Manager - QVB, Strand Arcade, The Galeries

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

We’re looking for a proactive, and customer-focused Security Risk Manager to join our team and lead the security operations function of the Sydney CBD assets - QVB, The Galeries and Strand Arcade.

As a key member of the Shopping Centre Management Team, you’ll work closely with our security providers, retailers, emergency services, local law enforcement and other key community stakeholders to drive best practice in incident preparedness, emergency management, contractor performance, and community engagement.​

You will have a primary shopping centre working location with some requirement to work at other shopping centres in a support capacity​ where there is no Security Risk Manager. Providing leadership presence during peak trade periods, which includes working every second weekend, is a requirement of the role. ​

​Key accountabilities ​

• Lead local emergency preparedness and incident response, including regular and comprehensive training of shopping centre management teams​
• Act as the key connection between the shopping centre management team, security guarding providers and the National Security team
• Manage and enhance the performance of contracted security providers​
• Ensure quality assurance in incident reporting and follow-up actions​
• Conduct regular security and risk assessments and implement mitigation strategies​
• Build strong relationships with local law enforcement, emergency services, schools, and community groups.​
• 6 days/4 days roster, every second Sat and Sun worked (Sat - Thurs then Mon-Thurs).

​Experience & capabilities​

• Demonstrated experience in security operations or a related field​
• Strong understanding of modern security threats, systems, and technologies​
• Experience in emergency management and contractor oversight​
• Excellent communication, collaboration, and decision-making skills​
• Organised and methodical with strong procedural discipline​
• Calm, composed, and confident under pressure​
• A passion for safety, education, and continuous improvement​.

PERSONAL ATTRIBUTES (who you are)    
You consistently demonstrate and role model the behaviours that bring the Vicinity values to life:

Respect: 

• We listen to and acknowledge each other's views 
• We have difficult conversations with care 

Integrity: 

• We back our words with the right actions
• We do the right thing, no matter the situation 

Customer Focus: 

• We nurture a genuine connection with our customers 
• We consider customer needs when making decisions 

Collaboration: 

• We invite the right people to the table 
• We balance consensus with decisive actions 

Excellence: 

• We always strive to improve
• We share our challenges and celebrate the wins
   

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options

• Birthday leave & purchased additional leave

• $1,000 worth of VCX securities rewarded for eligible team members

• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: talent.acquisition@vicinity.com.au

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.