As a Johnson Controls Service Technician, you will serve as a troubleshooting and service expert responsible for the inspection, repair, and replacement of security systems, including burglar alarms, fire alarms, CCTV systems, and card access systems. You’ll ensure customers and internal teams stay informed of system status and inspection results.
This is a field-based role where you will be equipped with the tools and support needed to work independently.
Locate and resolve issues with damaged equipment or wiring
Repair, readjust, or replace inoperative equipment and perform operational tests
Prepare trouble order forms for temporary repairs
Coordinate inspections and/or installations with police, fire departments, or other agencies
Service and repair commercial Security/Fire Alarm/CCTV/Card Access systems
Required:
High School Diploma or equivalent
Must be willing to join the local union
Experience with fire alarm systems, burglar alarms, CCTV, and card access systems
Hands-on experience with alarm systems or low voltage electronics
Clean driving record and valid driver’s license
Knowledge of test equipment such as multi-meters, digital analyzers, and commissioning tools
Experience with inspection, repair, and programming of fire alarm panels and fire suppression systems
Computer literacy
Ability to follow verbal and written instructions
Capable of lifting and carrying equipment and tools up to 50–70 lbs.
Comfortable working at heights (up to 40 feet), in confined spaces, or on ladders/scaffolding
Willingness to work flexible hours, including weekends, to meet customer needs
Strong organizational skills and a customer-focused attitude
Ability to maintain truck inventory and respond promptly to customer needs
Adherence to safety guidelines and procedures at all times
Must obtain Ohio Fire License with first 6 months and Kentucky Fire Licenses within 1 year of hire.
Able to pass a pre-employment background check and drug test
Preferred:
5+ years of experience in low voltage electrical systems
NICET II certification
Current Ohio and/or Kentucky Fire License
Pay Range: $19.10 - 31.60 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.