The STRAT Hotel, Casino & Tower, United States of America
Onsite
Job Description Summary:
As a Security Supervisor, you serve as a key leader in maintaining the safety and integrity of our property, guests, and team members. You are responsible for implementing approved security procedures while leading, training, scheduling, and evaluating your team of Security Officers. Your leadership ensures that daily operations run smoothly and that all safety protocols are consistently enforced. By supervising and coordinating activities on your assigned shift, you uphold the highest standards of protection, professionalism, and guest service-helping to maintain a safe, secure, and welcoming environment for everyone on property.
Job Description:
Essential Functions and Responsibilities
Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency
Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals
Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership
Review and approve all shift-generated documentation, including Daily Activity Reports and Incident Reports
Provide protection of company assets, including overseeing currency and token transfers, chip fills, and credit movements on the casino floor
Supervise all security officer activities during assigned shift; assume all shift functions in the absence of the Shift Manager
Coordinate with local law enforcement and emergency responders when necessary
Update Shift Manager regularly on significant incidents or matters requiring attention
Support the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reporting
Assist with payroll processes, scheduling adjustments, and labor compliance as directed by department management
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Qualifications
2 years of related experience; includes leadership or progressive responsibility in law enforcement, military, or casino surveillance
Ability to lead and guide team members in a fast-paced or customer-facing environment
Strong interpersonal and communication skills to support training, feedback, and conflict resolution
Demonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilities
Flexible and adaptable to changing operational needs and shift schedules
Committed to upholding a safe, respectful, and inclusive work environment
Basic understanding of department KPIs, labor management, or guest service standards
Knowledge in security operations, documentation procedures, and emergency protocols
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
Requirements
This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 years of age
High School Diploma or equivalent required
College degree in Criminal Justice or related field preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Alcohol Awareness Card
Nevada Gaming Registration
Physical Requirements
Occasionally push/pull up to 75lbs
Occasionally lift and/or carry up to 75lbs at floor, knee, waist, and chest levels
Occasionally squat, kneel, reach, bend, twist
Regularly sit and work at a desk or computer
Frequently standing and walking
Occasionally run as situations dictate
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Ability to ascend and descend stairs
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Bright flashing lights
Extreme Heights
Extreme hot & cold temperatures
Slippery surfaces
Exposure to dust, fumes, and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.