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Detroit, Michigan, United States
Onsite
Job Summary:
The Security Supervisor works primarily after normal business hours and assists the Security Director to ensure the safety and welfare of all colleagues and guests inside Comerica Park, including the physical contents of the venue. The Security Supervisor also provides direct supervision to the 24/7 Security Representatives and performs other duties and responsibilities as delegated that contribute to the overall security posture of Comerica Park.
Key Responsibilities:
• During an assigned shift, Security Supervisors may have to perform one or more of the following
• Supervise and assist with maintaining good order and discipline with assigned Security Representatives. This includes conducting briefings or debriefings with assigned Security Representatives and ensuring Security Representatives are at their assigned posts and are performing their assigned duties.
• Ensure Security Representatives are properly attired and enforce grooming and appearance standards.
• Respond to alarms, disturbances, or other incidents occurring inside Comerica Park, or within the operational area of the venue, to support Security Representatives or to provide supervision as needed.
• Supervise, and assist when necessary, with the operation of the access and intrusion control system.
• Supervise, and assist when necessary, with the operation of the fire control system (basic operation and response).Supervise, and assist when necessary, with the operation of the credentialing system.
• Supervise, and assist when necessary, with the operation of the CCTV, burglary, and other alarm systems.
• Prevent, deter, and deny the opportunity for unlawful or unauthorized activities to occur in or around Comerica Park.
• Assist with the implementation and maintenance of the certification process of the Department of Homeland Security SAFETY Act.
• Assist with the implementation and maintenance of policies and procedures relevant to the security operations of Comerica Park.
• Assist in the initial and refresher training of Security Representatives or other identified personnel.
• Write an accurate incident report by recording and communicating information, observations, and occurrences in writing (electronic format) so others will understand. Interview witnesses and other persons relevant to a specific incident and attach photographs and other documents to reports as necessary.
• Notify security management and/or proper authorities as situations dictate.
• Contribute to the overall security effort by accomplishing other related tasks as needed.
Required Knowledge, Skills and Abilities:
• Must possess a high school diploma or equivalent.
• Current or previous experience in the fields of law enforcement, fire service, medical service, security, or military is preferred.
• Previous supervisory experience in a public safety, military, or security environment.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of colleagues and guests.
• Strong computer abilities and experience in Microsoft Office software.
• The ability to learn and use advanced and emerging technology in order to promote security operations and the overall security posture of Comerica Park.
• Strong verbal and written communication skills including the ability to communicate effectively in English, using proper grammar and vocabulary.
• The ability to read, understand and follow written instructions, and understand and comprehend verbal instructions.
• Strong problem-solving, mediation, and coaching skills.
Preferred Knowledge, Skills and Abilities:
• Experience, education, licensure(s), specialized certification(s).
Working Conditions:
• Must be able to work any shift with an emphasis on afternoon (swing) and midnight shifts.
• Flexible schedule to include working days, nights, weekends, and holidays.
• Must be able to stand, walk, or sit for extended periods of time, usually 6-8 hours.
• Must be able to navigate stairs.
• Must be able to bend and lift objects necessary to perform primary duties.
• Must be able to work in a variety of outdoor climates including extreme heat and cold, humidity, rain, and darkness.
• Must be able to defend self or others, using minimal physical force if necessary, and only in accordance with corporate use of force policies.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.
Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.