WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
• A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. This Brand Ambassador represents the ‘face of the brand' and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors and advanced client and business development skills related to sales for the brand. Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption.
• Ability to effectively communicate a clear vision.
• Drive positive outcomes through objectives and measures and is great at networking and relationship management. Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies
• 2+ years of selling experience in like product
• Excellent selling and client building skills
WHAT YOU WILL DO:
• Drive sales for the brand in a specific category
• Develop and execute strategies to drive overall sales for the brand
• Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
• Strategically develop plan in partnership with leadership to support overall Local Business Development Plan
• Execute category strategies for the brand developed by the Brand Manager or GM
• Demonstrate expertise in customer base by having knowledge of top customers
• Coordinate special orders, reserves and product movement between stores to deliver to customer requests
• Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
• Coordinate department efforts to maximize special events and trunk show focus days
• Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
• Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
• Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth
• Act as a liaison between department and vendor representatives
• Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
• Act as role model for Sales Associates by exhibiting the highest customer service standards
• Ad hoc responsibilities as needed
WHAT YOU WILL BRING:
• Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies
• 2+ years of selling experience in like product
• Excellent selling and client building skills
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $15.00 - $18.00*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
