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Austin, Texas, United States
Onsite
MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
Step into the forefront of marketing brilliance as our next Account Director, where your strategic vision, tech fluency, and commercial acumen will shape the future of global brand experiences.
Do you possess a deep interest in enterprise cloud solutions, CRM, loyalty programs, and the rapidly evolving agentic space? Can you comfortably bridge the gap between high-level client strategy and technical execution alongside development teams? In this role, you’ll unlock the power of cutting-edge CRM systems, enterprise cloud technology, catalysing growth for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale client relationships, speak fluent "tech language," and possess a passion for data-driven cloud services and agentic AI solutions, your leadership is the missing ingredient in our recipe for success.
We are seeking a highly commercially minded Account Director within our Client Services team to serve as a commercial, strategic, and relationship lead for a major international partnership programme.
You will sit across the strategic and program-management layers, ensuring our delivery teams translate ambitious client goals into tech-proof engagements. You will help lead the team to ensure we execute according to the agreed roadmap with high quality and commercial gain. In this role, you must excel at managing senior global stakeholders, and feel completely at ease translating technical requirements between client executives and hands-on developer teams.
More specifically, your tasks include:
You will be working in a network of closely coordinated project managers, developers, solution architects and strategists. You will act as the crucial bridge between client stakeholders and technical development teams, ensuring clear communication, mutual understanding, and seamless execution.
You will work alongside competent teammates from all around the world who always go the extra mile to help one another. We are a flat organization that loves growing the talents of our people, and many of our team members have been with the agency for a decade or longer.
We are on the lookout for a senior, strategic-minded individual with a proven track record of managing large-scale global accounts. You are proactive in initiating campaigns and technical solutions that regularly surpass client expectations. You possess the resilience to navigate the complexities of global matrix organizations and the technical confidence to speak the language of developers and engineering teams. As you will oversee a workstream which means you are highly organized and can keep the big picture in focus while maintaining great attention to detail.
In addition, you have:
MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
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WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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