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Greater London, England, United Kingdom
Onsite
Ready to make a real difference in education? Join MyTutor, the UK's leading online one-to-one tutoring platform and part of the IXL Learning family. IXL Learning is a US-based global edtech leader with products used by millions of students worldwide. We're on a mission to improve education for everyone, and we're looking for an enthusiastic Senior Account Manager to help us achieve it.
In this role you will be developing and managing relationships with school administrators across the UK to ensure customer satisfaction throughout the customer life-cycle. You will be responsible for project managing your accounts from an internal and customer facing perspective to include leveraging internal resources to provide best in class service for the accounts that you manage. You will handle Tutoring renewals, expansions, customer retention and engagement activities in assigned territory. You will collaborate and work closely with your field sales counterparts to develop and execute towards strategic goals.
To be successful in this role, you must be proactive, well organized and extremely personable, ensuring strategic communication touchpoints for multiple accounts. You possess exceptional communication skills, both verbal and written, and you are a strong presenter. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity.
This is a full-time position that requires you to be in our London, England, office on Old Street.
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.