Senior Account Solution Architect - Defence

Job Summary
Red Hat seeks an experienced pre-sales Account Solution Architect to join the Tech Sales organisation in the Canberra office.  In this role, you will be assigned strategic Enterprise accounts for Red Hat in the Public Sector territory. Working with a Sales Account Executive, you’ll explore possibilities, solve problems and build long-lasting relationships. Your mission is to expand our business by aligning to customers’ key technical decision points. You will help your accounts adopt solutions across the Red Hat portfolio, giving them a competitive advantage. You will develop your technical knowledge, skills with open source software, and understanding of customer business processes, to help identify and support solutions across multiple technology platforms. You will need excellent communication and people skills and be prepared to operate as a dedicated team player.
Being customer-facing, you will need to be an excellent communicator (written and verbal), have strong people skills, and be comfortable advocating Red Hat solutions at events and technical forums to audiences ranging from CIOs to user groups.

What you will do

• Work in close partnership with your Account Executive and wider sales team to develop recommendations for the design and implementation of complex technology offerings, services and impactful business solutions to achieve aggressive sales targets

• Build and own trusted relationships with key customer stakeholders to gain a deep understanding of their business, IT environments, and strategic objectives. Use this insight to propose appropriate Red Hat solutions.

• Create and utilise existing technical content to provide compelling demonstrations to customers on how to implement specific solutions or familiarise them with the latest Red Hat technologies

• Use education sessions, discovery, and workshops to guide engaging conversations with customers that address their problems and accelerate the successful adoption of Red Hat’s offerings and solutions

• Establish yourself as a trusted subject matter expert for your customers, gain the confidence of Executive/Senior leadership across all business departments, and build valuable relationships with technical business stakeholders.

What you will bring

• Ability to work autonomously, meet deadlines and be held accountable for assigned activities/tasks.

• Minimum of 5 years of experience working as a sales engineer, consultant, solution architect or in a relevant technology-focused role.

• You are currently working as an IT Professional in the Public Sector or have considerable experience working for a technology provider that sells into this space.

• Excellent written and verbal communication skills, plus experience delivering technical business presentations

• Record of developing relationships to executive levels throughout large accounts in the Public Sector.

• A technical background, with an understanding of infrastructure operations, agile development, CI/CD, DevSecOps and associated capabilities.

• Experience with automation, microservices and containerization is preferred.

• Experience with public cloud technologies such as AWS and/or Microsoft Azure is preferred.

• Industry certifications - AWS, Azure, Kubernetes (Desirable)

• Understanding of Open Source communities and/or contributing to Open Source projects

• This position requires the successful candidate to hold or be eligible to obtain an Australian Government security clearance; therefore, only Australian citizens will be considered.

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About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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