Senior Account Supervisor, Health

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Role Overview

We are seeking a Senior Account Supervisor of Health, to support the growing needs of Edelman’s Public & Government Affairs team. This role will provide day-to-day support to clients and account teams with a focus on health policy and public affairs within the healthcare industry (e.g., pharmaceuticals, biotech, medical devices and medtech, hospitals and health services).

The ideal candidate will bring experience supporting pharmaceutical, hospital or health-system clients in an agency environment, or working in-house within a pharmaceutical company or healthcare organization. They will have a strong understanding of the policy, regulatory and stakeholder dynamics shaping the healthcare industry and experience translating complex issues into actionable public affairs strategies.

While this position will primarily focus on the U.S. health landscape, there is an opportunity to work with other markets and regions.

The Senior Account Supervisor is primarily responsible for creating the first-round deliverables and reports for clients, under the guidance of senior counsel and client leaders. Together with your team, you will support client needs with a variety of tasks including – policy research and analysis, issues monitoring, political risk assessments, stakeholder mapping and campaign strategy development. The role will also support research and issues monitoring for new business and thought leadership development. Success in this role requires exceptional written and verbal communication skills, strong analytical judgment and the ability to convey complex information clearly to clients and internal teams. The ideal candidate will also be highly collaborative, proactive and organized, with the ability to manage competing priorities, coordinate across teams, and consistently deliver high-quality work.

Responsibilities:

• Lead and oversee day-to-day operations of an account workstream for health clients - anticipating challenges, troubleshooting problems, proposing solutions, monitoring developments in real time through research and networks, overseeing quality, and ensuring deadline and budget adherence.
• Manage client deliverables in a timely fashion and provide updates to client leaders.
• Conduct value add research and analysis for client proposals, strategies, and approaches for existing and new clients.
• Collaborate with staff on deliverables, helping to mentor and motivate team members by providing consistent support and feedback that helps drive efficiency.
• Contribute to business growth by introducing clients to new capabilities, building a network of industry contacts, and participating in relevant professional organizations.

Basic Qualifications:

• At least 6+ years demonstrated track record of success within public affairs working in government, pharmaceutical associations, or health related companies.
• A bachelor’s degree or equivalent work experience.

Preferred Qualifications:

• Experience and knowledge of US healthcare system and health policy environment.
• Experience developing or supporting public affairs, government affairs, or policy communications strategies within the healthcare sector.
• Direct experience supporting pharmaceutical companies, hospitals or health systems, either in an agency setting or in-house, with an understanding of the unique policy, regulatory, reputational, and stakeholder challenges facing these organizations. 
• Familiarity with healthcare stakeholders, including federal and state policymakers, regulatory agencies, patient advocacy organizations, healthcare professional societies, and industry trade associations. 
• Strong understanding of current political affairs and emerging healthcare policy issues, with the ability to anticipate developments and assess their implications for clients. 
• Excellent interpersonal and client management skills, with the ability to communicate effectively across written, virtual, and in-person settings. 
• A proactive, intellectually curious and solutions-oriented approach to client service and problem-solving. 
• Ability to thrive in a collaborative, team-based environment, manage competing priorities, and contribute to successful client outcomes. 
• Exceptional writing, editing and storytelling abilities, with experience developing compelling policy communications and executive-level materials. 
• Proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, and Teams, with the ability to manage project budgets, staffing projections, and client presentations. 
• Digital literacy and familiarity with social and digital platforms used to support public affairs, advocacy, and stakeholder engagement campaigns.

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$80,000 - $110,000 a year

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.