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Albuquerque, New Mexico, United States
Onsite
The Active Directory Systems Administrator performs independently or as a key multi-functional team member in identifying, planning, developing, deploying, and communicating enterprise technology solutions that can involve multiple physical locations and business units. The position is primarily focused on administering a large Active Directory environment and supporting enterprise DNS services.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
Able to obtain public trust security clearance.
Must be a U.S. born or naturalized citizen due to government or federal requirement
Must have a minimum of 5 years of experience administering a large enterprise Active Directory environment in addition to the skill-sets defined in the job responsibilities above.
Desired certifications: ITIL Foundations, MCSE (Windows Server 2016/2019/2022), MCITP, Security+
Extensive senior-level knowledge of PowerShell scripting and VB Script are a must.
Demonstrate proficiency in Microsoft Windows/Office.
Proactive approach to problem solving.
Demonstrate a proven record of successful execution in a cross-team collaborative IT environment.
Strong documentation, diagramming, and reporting skills.
Customer service skills and excellent communication skills (verbal, presentation, and written).
Adapt to quickly changing priorities.
Positive customer service attitude.
Knowledge and understanding of the tools, concepts, practices and procedures related to an IT help desk user support environment
Working knowledge utilizing service desk software tools and applications
Knowledgeable and skilled in the use of ticketing systems with ability to clearly and concisely log tickets
Ability to read and interpret common information systems documents and translate into layman terminology
Excellent problem-solving skills with ability to troubleshoot computer hardware / software issues
Excellent critical thinking skills with ability to identify, analyze and resolve problems / issues
Excellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff)
Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely manner
Ability to use tact in handling difficult individuals and/or situations
Ability to resolve difficult or challenging problems within the assistance of senior support or the use of outside software analysis support
Highly organized with ability to multitask
Ability to work in a fast-paced environment and to learn and apply new knowledge and techniques related to incident response
Ability to effectively work both independently and in a team environment for the successful achievement of goals
Ability to lift 25 pounds
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Conduct senior Enterprise-level Active Directory system administration. This includes Forest/Domain
Architecture, AD Service Owner Tasks, DNS infrastructure, account provisioning, configuration of Active Directory sites, enterprise group policies, LDAP-S, PKI/CA, and monitoring of AD replication and core services.
Possess extensive enterprise experience with PowerShell scripting and VB Script and familiarity with SQL and Java Script.
Possess comprehensive Enterprise-level Systems Administration experience with Windows Server 2016/2019/2022. This includes daily administration, loading operating systems, updating firmware and BIOS, installing latest patches and anti-virus, proactively monitoring of servers and storage, back-ups/failover, routine maintenance, change management and regular documented reporting of system maintenance.
Experience with multi-factor authentication solutions such as Smart Cards, Entrust, Dell Defender, RSA, etc. is preferred. Experience with Identity and Access Management is a plus.
Implement and manage day-to-day assigned delivery order projects, either independently or with assigned teams of programmers, trainers, and other information system and management professionals.
Identify, organize, direct, coordinate, and report the status of planning and production of all activities associated with assigned delivery order projects.
Initiate, implement, and/or oversee routine or as needed administrative and managerial project related activities, including creating analysis and feedback tools, schedules, work plans, management reporting tools, testing plans, meeting planning and materials, training plans, web site content, and other related tasks.
Plan, conduct and direct the analysis of IT problems, and provides technical expertise in identifying, evaluating and recommending IT systems solutions to specific situations to improve the efficiency of internal administrative operations, organizations, or management.
Develop and maintain project plans and reporting requirements in accordance with customer direction for all assigned tasks.
Analyze, evaluate, and/or provide recommendations for improvement in the efficiency of internal processes, administrative operations, organizations, or management.
Perform work that supports a wide range of IT management activities including strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture and infrastructure planning and management, and auditing.
Assist development of directives and the design, development, documentation, and implementation of various reporting systems.
Learns new applications and supports new areas, as needed.
EDUCATION/EXPERIENCE REQUIRED
Bachelor s degree (BS/BA) from a four-year college or university is preferred and/or minimum of five (5) years experience with IT systems administration. Must have a minimum of five (5) years of experience administering a large enterprise Active Directory environment in addition to the skill-sets defined in the job responsibilities above.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
EOE including Disability/Vet
The estimated pay range for this role is $85K to $100K, with the final offer contingent on location, skillset, and experience.
CNI offers a comprehensive benefits package that includes:
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
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