Senior AI/ML Software Engineer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.     

WHO WE ARE:    

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.     

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.    

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.    

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!    

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.   

TITLE: Senior AI/ML Software Engineer 

Work Location: Remote, MA or Remote Bay Area, CA or Remote, SC

WHAT YOU’LL DO:  

The Senior AI/ML Software Engineer at Duck Creek Technologies is a high-impact technical leadership role responsible for providing deep expertise and strategic direction in the development of advanced software solutions for the insurance technology sector. This position focuses on technical innovation, architectural excellence, and the delivery of complex intelligent systems. As a Senior AI/ML Software Engineer, this role requires significant experience in leading large-scale technical projects but does not involve direct people management. The Senior AI/ML Software Engineer collaborates with cross-functional teams and senior leadership to define and execute the technology vision while driving engineering best practices across the organization. 

• Serve as the technical lead for large-scale, complex software projects, ensuring architectural integrity, scalability, and performance.  

• Provide expert guidance on software design, architecture, and implementation strategies to ensure alignment with business and technical objectives.  

• Drive technical innovation and evaluate emerging technologies to integrate into the development ecosystem.  

• Lead the design and development of key system components, frameworks, and services that form the foundation of Duck Creek’s product offerings.  

• Collaborate with Product Management, Quality Assurance, and other Engineering teams to deliver high-quality, on-time software solutions.  

• Influence technical roadmaps and make architectural decisions that support long-term scalability and maintainability.  

• Ensure adherence to software development best practices, including coding standards, testing, security, and performance optimization.  

• Partner with engineering teams across the organization to solve complex technical challenges and drive engineering excellence.  

• Conduct design reviews, code reviews, and provide constructive feedback to engineering teams.  

• Develop and maintain detailed technical documentation that supports the engineering teams in delivering solutions efficiently.  

• Work closely with DevOps to ensure continuous integration and deployment pipelines are optimized for fast and reliable software delivery.  

• Act as a thought leader within the engineering organization, contributing to technical discussions, knowledge sharing, and fostering a culture of technical excellence. 

WHAT YOU’VE DONE:    

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area.  

• 6+ years software development experience with 3+ years with technical leadership experience. 

• Extensive experience of developing highly available and elastically scalable cloud services in .NET. 

• Proficient in Python programming and exposure to machine learning development using libraries such as PyTorch, scikit-learn and pandas. 

KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS: 

• Extensive experience with software architecture, design patterns, and microservices.  

• Expertise in cloud computing platforms such as Azure, AWS or Google Cloud. 

• Strong technical leadership experience on large-scale projects in a global organization.   

• Experience with cloud-native architectures, containerization, and orchestration technologies (e.g., Kubernetes, Docker). 

• In-depth understanding of modern software development methodologies, including Agile, Scrum, and DevOps practices.  

• Proficiency in software development tools, such as Jira, Git, and CI/CD pipelines. 

• Knowledge of software architecture principles, including microservices, APIs, and containerization. 

• Proficiency in managing complex software development projects with competing priorities and deadlines.  

• Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.  

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.  

• Ability to foster a collaborative, high-performing engineering culture.  

• Commitment to continuous improvement, innovation, and process optimization.  

• Ability to manage conflict and resolve complex team dynamics.  

• Strategic thinking with a focus on long-term planning and aligning engineering efforts with business goals.  

• High emotional intelligence and ability to manage diverse teams effectively.  

• Ability to operate in a fast-paced, dynamic environment with changing priorities. 

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:    

Travel: 0-10% 

Location: Remote US 

Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position. 

Duck Creek Technologies supports a flexible-first work environment and has employees throughout the United States. Based on a fair and equitable compensation philosophy, we have five (5) United States pay markets based on regional validated survey market data. The expected salary range for this position is between $121,200 and $195,500. This position is also eligible for annual bonuses. The final compensation may vary due to the above listed factors and be determined based on experience and other factors permitted by law.    

We also offer a competitive benefits package that includes:  

• Flexible work environment  

• Medical, dental, vision, life and disability insurance  

• 401(k) Retirement Plan  

• Flexible Spending & Health Savings Account  

• Paid holidays, vacation, and volunteer time  

• Employee assistance program and other benefits  

The application window will remain open until the position is filled or until a sufficient number of qualified candidates have been identified. 

WHAT WE STAND FOR:    

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.    

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.  

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.