Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.



What this role is all about
We are seeking a highly skilled and experienced Senior Research Scientist in AI to drive the advancement of our CPaaS platform. The ideal candidate will have a robust background in artificial intelligence, machine learning and data science. Moreover, the candidate should posses the expertise and have a proven track record in one or more of the following research areas: (1) Human-AI Collaboration, (2) Trustworthy AI, (3) Conversational AI, (4) Network Optimization, (5) Spam & Fraud Detection, (6) Voice AI, (7) Privacy-aware AI or (8) Generative Models.
What you'll do:
- Lead and conduct cutting-edge research in AI to improve our CPaaS platform.
- Invent, develop and implement advanced machine learning algorithms and models.
- Work on projects funded internally and externally in different setups and methodologies.
- Collaborate with cross-functional teams in downright fun work environment.
- Publish research findings in selected conferences and journals (covered by Infobip).
- Mentor and guide junior researchers and team members.
What makes you a strong fit:
- Degree in Computer Science or related AI field.
- Research background (formal or informal) in Artificial Intelligence, Machine Learning, or a related field.
- A strong publication record in reputable AI conferences and journals (e.g., NeurIPS, ICML, ICLR, ACL, ECIR, KDD, WSDM, RecSys etc.).
- A knack for solving complex problems and working both solo and in a team.
- Strong communication skills and the ability to present complex concepts in an accessible manner.
- Experience in assessing the potential of using scientific principles and concepts to solve business problems and enhance products.
- Desirable proficiency in Python.
Note: Please make sure to link your publications.



Why you'll love it here:
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.



Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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