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Brisbane, Queensland, Australia
Onsite
Job
Delight is Simpro Group's AI-powered marketing tool — and we're taking it directly to one of the most valuable assets in the business: an established portfolio of customers who already run on Simpro.What You’ll Do
In this role, you'll provide real business solutions for our trades and field service management customers operating on tight margins, showing them what AI can do for their bottom line. You'll introduce a transformation many of these businesses don't yet realise is possible – and the better you are at it, the more companies you'll help change.
You'll drive adoption of Simpro Group's AI back-office solutions across our existing customer base by combining deep product expertise with relentless customer engagement. You'll show customers – in their numbers and in their language – how AI can meaningfully improve profitability. You'll generate your own pipeline within non-managed accounts, partner with Account Managers on expansion opportunities, and become the trusted expert customers rely on to reinvent how their back office runs.
What You'll Do
Introduce AI as the back-office engine that can transform customer profitability - bringing the technical firepower, demos, and direct engagement that turns interest into adoption.
Be the product authority in the room, connecting our AI capabilities to exactly where a customer is losing margin today.
Work shoulder-to-shoulder with leadership and cross-functional teams, driving outbound into non-managed accounts and backing Account Managers when deals are live.
Run consistent, focused outbound into non-managed accounts to build a pipeline of customers ready to transform their economics — working a high-velocity motion of short, sharp sales cycles (often one to two calls, inside two weeks) rather than long, drawn-out evaluations.
Carry - and crush - a defined adoption and expansion quota tied directly to the value you put on customers' bottom lines.
Demonstrate and present our AI solutions with authority, translating the technology into the one number customers care about most.
Step in for Account Managers on demos and technical conversations the moment an opportunity opens.
Know how our products integrate with each other and with the customer's existing technology stack to deliver that margin lift.
Handle every technical question and objection customers throw at you as they evaluate moving their back office to AI — including commercial pushback on price, where you'll negotiate with confidence rather than default to discounting.
Build and maintain deep mastery across the full portfolio - including new products and acquisitions the day they land.
Bring the voice of the customer back to product, shaping the roadmap with insight only a frontline expert has.
Stay sharp on industry trends and the competition so you can out-position anyone in the market.
What You’ll Bring
Proven experience in a SaaS sales or commercial role, with a track record of meeting and exceeding targets — ideally in high-velocity, short-cycle deals rather than long enterprise evaluations.
Experience building your own pipeline through outbound prospecting and driving customer adoption or expansion.
Strong consultative selling skills, with the ability to translate complex technology into clear business value and ROI.
Confidence delivering product demonstrations and handling technical and commercial objections.
Experience collaborating with Account Managers and cross-functional teams to drive successful customer outcomes.
A genuine interest in AI, automation and emerging technologies, with the ability to quickly become a product expert.
Someone bold. Someone who gets fired up by the idea of helping businesses go from surviving to thriving.
Someone with the technical aptitude to earn a customer's trust and the commercial instinct to show them a future they can't unsee.
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit simprogroup.com/au/company/careers to learn more about us and our values.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.