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London Central Office, United Kingdom
Onsite
At a glance
Working pattern - This is a hybrid working role, therefore your time will primarily be split between working from home and the London Head Office. There will be occasional travel to our other locations
Our team currently works from the office minimum once a week with additional ad-hoc visits as required to collaborate and attend key meetings, however, the frequency is dependent on the business needs.
Expected Salary - £53,000 - £60,000 (depending on experience)
Contract type - Permanent.
What you will be doing
You will be proactive and be able to create business value and improve business decision making using analytical techniques. You will be responsible for delivering your projects on time and to the necessary standard.
Day to day you will:
Manipulate, analyse, build models and draw conclusions from large data sets to impact decision making
Identify the right analytical approach and methodology to answer business questions
Be responsible for your own deliverables e.g. on time, right quality, analytically correct
Create clear and impactful output in e.g. visualisation tools or slides
Use visualisation tools and automation to increase efficiency
Communicate projects and recommendations clearly and concisely to create value
Understand your stakeholders’ commercial strategies and goals to identify opportunities to create value
Develop good relationships with stakeholders and become an extension of their team
Drive a self-serve culture across your stakeholder area
Be an active contributor to the Analytics and Data Science team and the Profession
Understand and engage other parts of DI&A as necessary
Ensure that all work complies with the General Data Protection Regulation (GDPR) and adhere to all Partnership risk management and data privacy and security policies
Invest in your personal and professional development utilising the opportunities available to you
Demonstrate a flexible approach to working, joining projects as needed and/or supporting colleagues to secure the success of those projects
Actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business.
Essential Skills you’ll need
Proficiency in SQL, Python & Visualisation Tools for data manipulation and analysis in a commercial environment
Relevant qualification in a numerate discipline e.g. maths/stats/data science/science or similar
Demonstrable experience applying advanced analytics and statistical techniques to drive decision-making applying advanced techniques.
Experience presenting technical findings to non-technical or senior audiences.
Desirable Skills
Experience of creating value from analytics
Experience of influencing decisions through the use of analytics.
Experience using Contact Center analytics to drive business decisions.
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date.
If you are successful following your initial application, the next stages are - technical assessment and formal interview.
Closing Date:
June 21, 2026
Pay:
Contract Type:
Hours of Work:
Job Level:
Where You'll Be Working:
London Central Office, 1 Drummond Gate, London, , SW1V 2QQWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.