Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Business Development
Overview
The Global Partnerships team is responsible for cultivating and managing Mastercard’s most strategic relationships with key players across the payments ecosystem. The team works with global leaders in technology, e-commerce and financial services to build and scale solutions across acceptance, issuing and co-brand partnerships, payments services and emerging commerce capabilities.
Join an agile, high-performing team within Mastercard’s Global Acceptance vertical, focused on growing the Global Acquiring business with leading centralized global acquirers and commerce enablers.
These customers are central to Mastercard’s acceptance strategy and operate across multiple markets, channels and business models. The team works closely with regional stakeholders, product teams and customer partners to defend and grow revenue, deepen relationships and execute priority strategic initiatives.
Reporting to the Vice President, Business Development, this Sr. Analyst role will provide hands-on support across a portfolio of key strategic accounts. The role will work closely with senior account leads to help manage day-to-day customer engagement, coordinate internal stakeholders, progress commercial opportunities and ensure strong execution of strategic account priorities.
The role offers the opportunity to build deep expertise in global account management, business development, acquiring, commerce platforms and emerging payments, while gaining exposure to complex global customers and cross-functional initiatives across Mastercard.
Role
Strategic Account Support
• Support Global enablers lead in the day-to-day management of selected key global strategic accounts.
• Develop a strong understanding of each customer’s business, priorities, operating model and strategic agenda to help identify where Mastercard can add value.
• Help prepare for customer meetings, executive engagements, business reviews and strategic workshops, including agendas, briefing materials, presentations and follow-up actions.
• Maintain clear account plans, priorities, actions and deliverables to ensure commitments are progressed and key initiatives remain on track.
Client Engagement & Relationship Management
• Support regular engagement with customers across business, product and commercial topics.
• Coordinate customer requests and ensure the right Mastercard teams are engaged to provide timely and high-quality responses.
• Support the preparation and delivery of QBRs, strategic reviews and other key customer touchpoints.
Commercial & Business Development Support
• Assist with customer proposals, RFP responses, commercial discussions, business cases and internal approval processes.
• Coordinate inputs from product, services, legal, finance, regional and other cross-functional teams to support deal development and execution.
• Support senior team members on strategic deals, negotiations and new partnership initiatives.
Cross-Functional Execution
• Act as a connector across Mastercard teams and markets to support the execution of global account priorities..
• Follow up on actions and dependencies arising from customer and internal meetings and help drive them through to completion.
• Help ensure relevant internal stakeholders remain aligned on account priorities, customer commitments and upcoming milestones.
All About You
• You are proactive, organised and commercially minded, with a strong interest in customers and relationship management.
• You have experience or exposure to account management, business development, partnerships, sales, or another client-facing commercial role.
• You are comfortable supporting complex strategic customers and managing multiple priorities, stakeholders and workstreams at the same time.
• You communicate clearly and confidently and can prepare high-quality customer and executive-level materials.
• You have strong relationship-building skills and enjoy working collaboratively across functions, markets and seniority levels.
• You demonstrate ownership, attention to detail and a strong bias toward execution and follow-through.
• Familiarity with the payments ecosystem, digital commerce, acquiring, commerce platforms or emerging payments trends is an advantage.
• Bachelor’s degree required.
What Success Looks Like
Success in this role means becoming a trusted and highly effective partner to the global enablers team and the customers they manage, helping the team deliver a consistently strong customer experience and execute strategic priorities with pace and discipline.
You will help the team:
• Deepen relationships with key strategic customers.
• Improve the quality and consistency of customer engagement and account management.
• Progress commercial opportunities and strategic initiatives from discussion through execution.
• Ensure customer commitments, actions and cross-functional workstreams are well coordinated and delivered.
• Strengthen internal alignment around account priorities and upcoming milestones.
• Enable senior account leads to spend more time on strategic relationship development and commercial growth.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.THIS POSTING IS NOT FOR A CURRENT VACANCY, BUT MASTERCARD IS SEEKING RESUMES TO REVIEW IN THE FUTURE WHEN JOBS BECOME AVAILABLE.
Pay Ranges
Purchase, New York: $114,000 - $182,000 USD
Atlanta, Georgia: $99,000 - $158,000 USD
Boston, Massachusetts: $114,000 - $182,000 USD
New York City, New York: $119,000 - $190,000 USD
