Senior Analyst, Financial Operations

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The Role：

Financial Operations team aims to deliver operation excellence of client transaction lifecycle and manage liquidity to support company business growth across the globe. As a Financial Ops Analyst, you will have extensive interaction with the Greater China business stakeholders and closely partner other Ops teams in Greater China and internationally.

Responsibilities：

1. Monitor end-to-end client transaction lifecycle globally, handle enquiries, detect exceptions from data reports and dashboard in a timely manner, assist to communicate with teams and other departments to handle issues.

2. Monitor clearing and settlement of client funds and global money pools; drive data oriented approaches to support upgrade liquidity management system and fund risk management, and treasury efficiency and utilization.

3. Maintain team knowledge base and refine the standard operating procedures; support to explore operation optimization and process automation tooling.

4. Assist to build up data oriented team performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimize errors

5. Assist to set up compliant, accurate and timely reporting data capabilities based on external regulatory and 3rd party requirements

Qualifications：

1. Bachelor degree or above, more than two years experience in data or operation teams. Payment industry, banking, foreign exchange, and other related background experience is preferred;

2. Ability to rapidly understand new products, goal/results oriented and stress resistant;

3. Strong communication skills and customer service consciousness are required;

4. Attention to details is a must;

5. Good reading and writing skills in both English and Chinese, able to adapt to a working environment in both languages;

6. Experience with MS Office; technical skillset of SQL is required; Python, and visualization tools of Tableau, Looker is a plus;

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.