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Canada
Remote only
At Coconut Software, we’re not just building data pipelines, we’re architecting the source of truth that powers the future of financial connections. As a Senior Analytics Engineer, you will be the glue between our technical data infrastructure and our business outcomes. While your primary focus is building a world-class modeling layer in dbt and Looker, you are equally comfortable putting on your Data Analyst hat to help stakeholders uncover the "why" behind the numbers.
Your role extends beyond technical modeling; you will be a mentor, a guide, and an advocate for data best practices. You’ll help foster an inclusive, psychologically safe environment where data professionals can do their best work. By proactively improving our data modeling standards and strengthening cross-functional collaboration, you will ensure our team delivers high-quality, actionable insights that meet both user needs and business goals.
[Note: On Call] We strive to provide service excellence in all areas, as such, roles in our Engineering department are expected to contribute to our collaborative on-call rotation, working with your team to support our systems and ensuring application availability/reliability. Each team will have their own rotation schedule.
Team Elevation
Technical Delivery & Ownership
Data Architecture & System Design
Product and Business Partnership
WHAT YOU BRING TO THE TEAM:
This posting is for a vacant position. The expected hiring range for this role is $120,000 - $160,000.
The base salary for this position is listed to support candidates to align themselves within the target range. The range is grounded in comprehensive analysis of national compensation data for similar roles and company sizes in the technology sector, alongside a review of our internal compensation framework to ensure pay equity across the company. Note that ranges may evolve over time. We aim to provide a fair offer and hire within this specified range. The final offer for this position will take a candidate's background, experience, skills, and internal equity into consideration. Top performers’ compensation will be reviewed annually, as part of our Performance Acceleration program (Performance Reviews, Compensation Reviews, etc.).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or synthesizing interview notes. These tools assist our talent team but do not replace human judgment. Final hiring decisions are always made by humans. If you would like more information about how your data is processed, please talk to your Talent Partner. We believe in using AI thoughtfully and transparently, so we ask candidates to take the same approach and disclose the use of AI at any stage in their application or interview process.
Our Investment in You:
A full range of benefits to keep you happy & healthy;
Mission
To build Intelligent Branch Solutions that deliver the outcomes financial institutions care about - streamlining operations, enhancing customer experiences, and empowering staff to focus on what matters most.
Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Some recent awards we're proud of include:
Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.
