Job Details:
Job Description:
We are seeking an experienced Audio Visual Engineer to provide technical expertise, engineering support, and operational ownership for audiovisual systems, Microsoft Teams Rooms, conference rooms, auditoriums, broadcasting environments, and corporate event spaces.
This role is responsible for designing, deploying, maintaining, monitoring, and troubleshooting AV systems across the organization. The Audio Visual Engineer will support day-to-day conference room operations as well as high-visibility executive meetings, All Hands, town halls, live events, and corporate broadcasts.
The ideal candidate has strong hands-on experience with AV engineering, Microsoft Teams Rooms, broadcast technology, live event production, signal flow, audio/video systems, and auditorium environments, with the ability to troubleshoot complex systems and provide real-time support during critical events.
Key Responsibilities
Microsoft Teams Rooms & Conference Room Management
- Manage and support the organization's Microsoft Teams Rooms (MTR) environment, including room configuration, device management, monitoring, troubleshooting, and lifecycle management
- Administer and maintain MTR devices, consoles, room controllers, cameras, microphones, speakers, displays, and associated peripherals
- Monitor the health and availability of conference rooms and proactively identify device failures, connectivity issues, and degraded room performance
- Perform MTR provisioning, configuration, firmware updates, software updates, and device replacements
- Troubleshoot Microsoft Teams Rooms issues involving Teams, Windows, networking, peripherals, audio, video, room controls, and device connectivity
- Establish and maintain conference room technology standards to provide a consistent user experience across meeting spaces
- Conduct regular room health checks, preventive maintenance, and proactive remediation
- Support conference room technology refreshes, new room deployments, migrations, and decommissioning of legacy equipment
- Maintain accurate documentation of MTR configurations, room hardware, device inventory, and technical standards
- Partner with Global Corporate Services Team on conference room construction, renovations, room naming, scheduling, and technology requirements
AV Engineering & Systems Support
- Design, install, configure, maintain, and troubleshoot professional AV systems across conference rooms, collaboration spaces, auditoriums, and event environments
- Provide Tier 2/3 technical support for complex audiovisual systems and collaborate with manufacturers and AV integrators on advanced issues
- Support AV platforms and technologies including Crestron, Logitech, Microsoft Teams Rooms, digital signal processors, video distribution systems, control systems, and room automation
- Troubleshoot complex audio, video, control, signal flow, and connectivity issues
- Perform system testing, commissioning, preventive maintenance, firmware updates, and equipment upgrades
- Develop and maintain AV system standards, documentation, schematics, configurations, and standard operating procedures
- Participate in AV infrastructure projects, including room builds, technology refreshes, system migrations, and major AV upgrades
- Evaluate new AV technologies and recommend solutions that improve reliability, scalability, and the user experience
Broadcasting & Live Event Support
- Provide broadcast engineering and live production support for All Hands, town halls, executive presentations, company meetings, and other high-visibility events
- Support live streaming and broadcast workflows, including cameras, video switching, audio mixing, presentation feeds, recording, encoding, and streaming platforms
- Configure and operate broadcast and event-production equipment before and during live events
- Perform pre-event technical testing, rehearsals, equipment staging, signal checks, and system validation
- Provide real-time troubleshooting during live broadcasts and events to minimize disruption
- Support integration of presentation, video, audio, conferencing, and broadcast systems into a unified production environment
- Coordinate with Corporate Communications, event organizers, executives, EAs, Facilities, external AV vendors, and production teams
- Maintain broadcast and event equipment readiness and ensure critical systems are tested and operational prior to events
Auditorium Support
- Own the technical readiness and operational support of corporate auditoriums and large event spaces
- Support auditorium audio reinforcement, microphones, cameras, displays, projectors, video walls, confidence monitors, presentation systems, and control systems
- Support live presentations, executive events, town halls, All Hands meetings, and company-wide broadcasts
- Troubleshoot auditorium AV systems during live events and provide immediate technical response
- Perform routine inspections, preventive maintenance, testing, and system validation of auditorium equipment
- Coordinate with external AV production companies, integrators, and equipment vendors for major events and system upgrades
- Maintain auditorium documentation, system diagrams, equipment inventories, and operating procedures
The pay range below is for Bay Area California only. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance.
$100.2K - $137.8K USD
We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations.
Qualifications:
Required Qualifications
- Bachelor's Degree in Audiovisual Technology, Broadcast Technology, Electronics, Engineering, Computer Science, or equivalent professional experience
- 5+ years of professional experience in AV engineering, audiovisual systems, unified communications, broadcast, or live event production
- Hands-on experience managing and supporting Microsoft Teams Rooms
- Strong understanding of AV signal flow, audio/video distribution, networking, and system troubleshooting
- Experience with AV control systems such as Crestron, Logitech, or similar platforms
- Experience supporting professional audio, video, conferencing, and presentation systems
- Experience supporting auditoriums, large meeting spaces, corporate events, or live broadcasts
- Ability to troubleshoot complex AV systems under time-sensitive and high-pressure conditions
- Strong communication, customer service, and presentation/event support skills
Preferred Qualifications
- Experience with broadcast production and live streaming
- Experience with video switchers, audio mixers, DSPs, cameras, wireless microphone systems, encoders/decoders, and recording systems
- Experience with Crestron programming or configuration
- Experience with Microsoft Teams Rooms administration and monitoring
- Experience supporting executive briefing centers, auditoriums, or large corporate event venues
- Experience with digital signage and room scheduling systems
- Experience working with AV integrators, manufacturers, and external production vendors
- AV industry certifications such as CTS, CTS-D, CTS-I, or equivalent
- Experience developing AV standards, engineering documentation, system diagrams, and technical specifications
Key Competencies
- Strong AV engineering and troubleshooting skills
- Strong understanding of audio, video, networking, signal flow, and control systems
- Strong Microsoft Teams Rooms and conference room management skills
- Broadcast and live-event production expertise
- Ability to troubleshoot complex technical issues in real time
- Ability to remain calm and responsive during high-visibility executive meetings and live events
- Strong attention to detail and commitment to system reliability
- Excellent customer service and communication skills
- Ability to manage multiple AV projects and operational priorities
- Strong documentation and organizational skills
- Ability to work independently and take ownership of AV systems from deployment through lifecycle management
Work Environment
- Primarily on-site
- Supports conference rooms, Microsoft Teams Rooms, auditoriums, broadcast environments, and corporate event spaces
- May require occasional early-morning, evening, or weekend support for scheduled events
- May participate in an on-call rotation for critical meetings, broadcasts, and executive events
- May require lifting, moving, staging, and installation of AV and event-production equipment
- Regular interaction with executives, EAs, Corporate Communications, Corporate Services Workplace teams, vendors, and event-production partners
Job Type:
Regular
Shift:
Shift 1 (United States of America)
Primary Location:
San Jose, California, United States
Additional Locations:
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
