San Francisco, California, United States
Hybrid
Galileo, now part of Cisco, is building technology to make AI agents more observable, measurable, and resilient in enterprise environments. Our Agent Resilience platform helps organizations understand how AI agents are performing, evaluate their quality through AI-specific metrics, monitor token usage and cost, and apply runtime controls to help agents make safer and more reliable decisions.
Within Cisco, Agent Resilience Team sits at an exciting intersection of AI, observability, security, and infrastructure. Our technology is integrating with platforms such as Splunk AI Observability and has the opportunity to extend across Cisco’s broader portfolio—from applications and AI agents to infrastructure, networking, and security. This creates a unique opportunity to build AI experiences that operate across complex, multi-agent enterprise environments.
You’ll join a fast-moving, collaborative product engineering team that brings together backend and front-end engineers, AI researchers, product managers, and designers. The team owns key areas of Agent Resilience, including observability, AI metrics, tokenomics, budgeting and alerting, and runtime agent control.
As a Senior Backend Engineer on the Agent Resilience Team within Galileo, you will build scalable backend services that power agent observability, metrics, token usage, and other AI resilience capabilities. You’ll work primarily in Python and Go and collaborate across engineering and AI teams to build reliable, high-throughput products for enterprise environments.
Design, develop, and scale backend services and APIs supporting Agent Resilience products, including observability, metrics, tokenomics, and agent-related capabilities.
Build high-throughput applications designed to handle large volumes of users, requests, and data while improving system scalability, reliability, and performance.
Develop primarily in Python, with additional development in Go, and write automated tests using tools such as pytest or similar frameworks.
Work with technologies such as databases, Kafka or similar streaming systems, and data platforms to consume and process data required by customer-facing product capabilities.
Collaborate with front-end engineers, AI researchers, product managers, and other engineering teams to translate complex AI and observability capabilities into scalable enterprise products.
Success in this role means consistently delivering reliable, scalable backend functionality, improving application performance as usage grows, and collaborating effectively across the team to bring Agent Resilience capabilities to enterprise customers.
Minimum Qualifications
Bachelor’s degree with 7+ years of related experience, or Master’s degree with 4+ years of related experience, or equivalent practical experience.
5+ years of experience developing production backend applications and services using Python and/or Go, with strong proficiency in Python.
Experience designing, building, and scaling applications or services that support high traffic, high throughput, large data volumes, or significant numbers of users.
Experience building backend services and APIs and working with databases, distributed application components, or data-intensive systems.
Experience writing automated tests for backend applications using frameworks such as pytest or comparable testing tools.
Experience developing products or applications involving AI/ML, generative AI, large language models, AI agents, or agentic applications.
Experience working with Kafka or similar streaming technologies and consuming data from streaming or event-driven systems.
Experience with analytical or high-scale databases such as ClickHouse or similar technologies.
Experience building products in observability, monitoring, analytics, or other data-intensive application domains.
Experience improving the scalability, reliability, and performance of backend applications operating at significa nt production scale.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$167,700.00 - $282,000.00Non-Metro New York state & Washington state:
$149,100.00 - $250,900.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
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